Walmart
Walmart
Walmart is a global retail and eCommerce company serving consumers through hypermarkets, discount department stores, grocery locations, and an online marketplace. Its broad product offering is supported by a large physical-store network, direct-to-consumer operations, and the logistics and supply-chain systems needed to keep products moving across the business.

Principal Software Engineer, Cloud Platform and AI/ML

Lead Walmart’s cloud-native platform engineering and AI/ML integration. Shape reliable contact center capabilities and guide architecture across teams.

Description

  • Build scalable platform infrastructure, reusable tools, and AI/ML frameworks
  • Lead the software development lifecycle across multiple teams
  • Maintain high availability, fault tolerance, and real-time data processing
  • Design and integrate intelligent applications using cloud-native principles and model-driven design
  • Provide technical direction and mentor engineers
  • Shape architectural decisions and advance engineering practices
  • Work with stakeholders to turn business needs into technical requirements and measurable outcomes
  • Promote continuous improvement through technology adoption and process refinement
  • Support scalable voice, chat, and routing workflows, including NICE InContact capabilities for contact center operations

Requirements

  • Hold a bachelor’s degree in computer science, computer engineering, computer information systems, software engineering, or a related field and have 5 years of software engineering or related experience; alternatively, have 7 years of such experience
  • Bring extensive experience leading platform engineering
  • Be proficient in cloud-native architecture and distributed systems design
  • Have strong expertise integrating AI/ML
  • Have experience with Python, Java, and C++
  • Have led the full software development lifecycle, including CI/CD, testing, monitoring, and incident response
  • Be skilled in model-driven design and modern development tools
  • Demonstrate technical leadership, mentoring, and strategic guidance
  • Have strong collaboration and communication skills
  • A master’s degree and accessibility knowledge are preferred but not required

Benefits

  • Performance-based incentive awards
  • 401(k) matching
  • Employee stock purchase plan
  • Paid maternity and parental leave
  • PTO and/or PPTO, including sick leave
  • Several health plans, including medical, vision, and dental coverage
  • Company-paid life insurance
  • Family care leave
  • Bereavement leave
  • Jury duty and voting leave
  • Short- and long-term disability coverage
  • Company discounts
  • Military leave pay
  • Adoption and surrogacy expense reimbursement
  • Walmart-paid Live Better U education benefits covering tuition, books, and fees
  • Stock compensation may be available for some positions
  • Annual or quarterly performance bonuses

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