Cloudflare
Cloudflare
Cloudflare provides a connectivity cloud that helps organizations secure and connect employees, devices, applications, networks, and data across on-premise environments, public clouds, SaaS platforms, and the internet. Its platform brings together application security, network protection, performance optimization, and visibility tools, helping teams reduce technical complexity while building and delivering software more efficiently. Cloudflare’s work spans cloud and edge delivery, secure networking, and resilient digital infrastructure, making it relevant to professionals working across cybersecurity, networking, cloud platforms, and application performance.

Operations Manager, Strategic Partnerships

Cloudflare seeks an operations manager to build systems and feedback loops for its strategic partnerships team. The role also turns technical and partner insights into go-to-market materials and coordinates pilot launches.

Description

  • Set up project frameworks, tracking tools, and operating routines for the Strategic Partnerships team.
  • Use AI tools and automation to consolidate partner data, manage pipelines, and cut manual reporting.
  • Monitor partner milestones, pilot launches, and commitments across teams.
  • Gather and synthesize qualitative and quantitative feedback from executive partners, publishers, and AI platforms.
  • Create feedback channels with Product Management and Engineering to shape product roadmaps.
  • Work with Sales and Go-to-Market teams to apply partner insights and market narratives.
  • Develop executive-ready materials, including message houses, solution one-sheets, presentations, and enablement briefs.
  • Explain Cloudflare’s infrastructure, AI Gateway mechanisms, crawler policies, and edge computing in clear terms.
  • Coordinate pilot and partnership launches across marketing, product documentation, and collateral.

Requirements

  • At least five years of experience in Business Operations, Strategic Partnerships, Product Marketing, Management Consulting, or Program Management at a high-growth technology company.
  • Ability to understand complex technical products, platform infrastructure, or developer tools.
  • Experience establishing cross-functional operating models and creating materials for external customers or partners.
  • Experience using AI platforms and automation tools to scale individual and team workflows.
  • Knowledge of modern internet infrastructure, APIs, web crawling, and the AI/LLM ecosystem.
  • Regular use of AI tools such as ChatGPT, Claude, Gemini, and workflow automation agents.
  • Excellent written and visual storytelling skills.
  • Based in or willing to work in a hybrid arrangement from Cloudflare’s San Francisco, New York, or Austin office.
  • The offer may require authorization to receive software or technology controlled by U.S. export laws without sponsorship for an export license.

Benefits

  • Equity plan participation
  • Medical and prescription drug insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Commuter spending accounts
  • Fertility and family-forming benefits
  • On-demand mental health support and an Employee Assistance Program
  • Global travel medical insurance
  • Short- and long-term disability insurance
  • Life and accident insurance
  • 401(k) retirement savings plan
  • Employee stock participation plan
  • Flexible paid time off for vacation and sick leave
  • Leave programs covering parental, pregnancy-related health, medical, and bereavement leave

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