Roche is a global healthcare company combining pharmaceutical research and development with diagnostic testing and digital health. Its work focuses on improving patient outcomes through earlier detection, more targeted treatments, and science-led innovation, including AI-enabled tools. The company develops solutions for complex diseases such as cancer and neurological conditions while working with healthcare systems, research partners, and other stakeholders around the world.
Neuroscience Rare Disease Account Manager – Minnesota, North Dakota, Iowa, Nebraska, South Dakota | Roche
Roche’s Genentech Neuroscience Rare Diseases Account Manager builds healthcare provider relationships and advances patient access across five Midwest states. The role supports provider education, specialty pharmacy coordination, reimbursement, and patient advocacy partnerships.
Description
- Build and maintain long-term relationships with physicians and other customers across the assigned territory
- Represent designated Genentech brands and their approved indications
- Provide physicians, nurses, and other external customers with clinical education related to assigned brands and therapeutic areas
- Help healthcare provider offices navigate access and reimbursement processes
- Act as the main contact for healthcare providers, specialty pharmacies, patients and caregivers, and patient advocacy representatives
- Develop solutions for complex or high-priority accounts across therapeutic-area ecosystems
- Partner with internal and external subject-matter experts
- Educate stakeholders on product information, appropriate use, and dosing in line with FDA-approved guidelines
- Escalate questions to US Medical Affairs experts when appropriate
- Engage specialty pharmacies, lead periodic business reviews, and uncover improvement opportunities
- Give patients, caregivers, and advocacy organizations information and resources to support healthcare decisions
- Resolve issues involving product acquisition, supply, coverage, reimbursement, and patient assistance
- Share patient-specific access challenges and emerging trends while protecting confidentiality
- Coordinate with Partnership and Access Liaisons and Case Managers on local business plans and the end-to-end stakeholder experience
- Coach and mentor other TAMs within the ecosystem
Requirements
- Bachelor’s degree at minimum in business, science, or a clinical discipline
- At least six years of sales experience working with healthcare professionals
- Strong understanding of healthcare practitioners’ clinical and business priorities and challenges, with the ability to drive demand at the point of care
- Excellent interpersonal, presentation, influencing, and negotiation abilities
- Demonstrated success solving unusually complex problems using multiple changing information sources while meeting or exceeding objectives
- Reimbursement experience is strongly preferred
- Experience in neuroscience, rare disease, and/or orphan therapeutics
- Availability to participate in advocacy events
- Experience collaborating with advocacy groups
- Prior success delivering against brand performance plans or other financial targets
- Willingness and ability to drive extensively using a company-provided or personal vehicle
- Ability to accommodate extended periods of sitting and overnight travel
- Eligibility under motor vehicle record requirements for driving on company business
Benefits
- Incentive compensation is calculated and paid under the applicable Incentive Compensation Plan
- Benefits are described at the provided link
- An employer-provided vehicle may be available for eligible business driving