Aveanna Healthcare provides home-based healthcare and medical supply services for children and adults. Its care offering includes private duty nursing, home health, hospice, enteral nutrition and tube feeding, respiratory therapy, and delivery of essential medical supplies. By combining clinical services with in-home support, Aveanna Healthcare helps patients receive ongoing care where they live while assisting families and caregivers with day-to-day healthcare needs.
Medical Insurance Collections Specialist – Arizona Remote
Manage payer accounts, claim denials, and collections for Aveanna Healthcare in this remote Arizona role. Support accurate billing, compliant revenue cycle operations, and pediatric care.
Description
- Oversee payer accounts and investigate claim denials
- Follow invoices through payer processing and settlement
- Track a payer portfolio, including collections, aging accounts, and denials
- Support billing work and help resolve denials
- Keep payer requirements current
- Complete month-end reconciliations and assist other departments
- Work toward management-set daily, monthly, and quarterly collection targets
- Process a minimum of five claims per hour
- Follow compliance and confidentiality standards
- Handle a busy call queue with efficiency
Requirements
- Medical collections experience is required for consideration
- Experience managing payer portfolios and keeping collections, aging accounts, and denials on schedule
- Comfort working to high-volume targets, including processing at least five claims per hour
- Strong attention to detail for billing, denial resolution, and keeping payer rules current
- Basic math and accounting skills for month-end reconciliations and departmental support
- Commitment to daily, monthly, and quarterly collection goals set by management
- Ability to follow strict internal and external compliance and confidentiality standards
- Ability to stay calm, professional, and productive in a high-call-volume setting
- A quiet, dedicated workspace with minimal noise and distractions
- Professional, camera-ready presence for virtual meetings
- Strong time management, accountability, and ability to work independently
- Reliable, high-speed internet access
- At least two years of related experience in medical insurance collections, healthcare, a medical office, or customer service
- Proficiency with Microsoft Office, including Outlook, Word, and Excel
- High school diploma or GED
Benefits
- Fully remote position with equipment provided
- Benefits package with health, dental, vision, and life insurance options
- 401(k) savings plan with employer match
- Employee stock purchase plan
- Career opportunity with a company guided by compassion, integrity, accountability, trust, innovation, compliance, and fun