Centene Corporation
Centene Corporation
Centene Corporation is a healthcare and insurance company focused on government-sponsored coverage and community health. Its services include Medicaid, Medicare, Health Insurance Marketplace plans, and TRICARE support for military communities. Centene combines localized care delivery with partnerships with nonprofit organizations to address the needs of the members it serves. The company also incorporates environmental responsibility and ethical governance into its approach to operating and supporting communities.

LTSS Service Care Coordinator

Coordinate long-term services and supports for Illinois members by assessing needs, developing care plans, and connecting families with providers, benefits, and community resources.

Description

  • Coordinate comprehensive care management for long-term care members.
  • Create or support personalized service care plans.
  • Explain available services and benefits to members and their families or caregivers.
  • Assess member needs and available resources to support suitable care plans.
  • Connect members with long-term care providers, specialists, and community resources.
  • Work with members, families, caregivers, and care teams to help ensure access to services.
  • Assist with resources for employment, housing, participant direction, independent living, justice, and foster care.
  • Track care plans, member status, and outcomes, and recommend updates.
  • Work with long-term care healthcare providers and partners.
  • Maintain member records and document care management activities in line with regulatory requirements.
  • Conduct on-site visits and collaborate with providers and community resources.
  • Explain procedures, healthcare instructions, service options, referrals, and healthcare benefits.
  • Share feedback with leadership on ways to improve care quality and service delivery.
  • Complete other assigned duties.

Requirements

  • Bachelor’s degree and one year of related experience, or equivalent experience demonstrated through relevant knowledge, duties, scope, and skills.
  • Must live in Cook, Will, or DuPage County, Illinois.
  • Local travel of 50–75% within Cook, Will, and DuPage counties.
  • HCBS waiver, case management, and care coordination experience strongly preferred.
  • For Illinois Plan Physically Disabled/Elderly candidates, one of the following is required: an Illinois RN license; a bachelor’s or master’s degree in a human services-related field; or an LPN license plus one year of experience conducting comprehensive assessments and providing formal services to older adults.
  • Must follow all applicable policies and standards.

Benefits

  • Health insurance
  • 401(k) plan
  • Stock purchase plans
  • Tuition reimbursement
  • Paid time off and holidays
  • Flexible work arrangements that may be remote, hybrid, field-based, or office-based
  • Additional incentives may be part of total compensation

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