MC Machinery Systems Inc. supplies and supports metal fabrication and machining equipment for manufacturing customers across North America. Its portfolio includes Mitsubishi laser systems, wire and sinker EDM, precision CNC milling equipment, press brakes, shears, and automation solutions, complemented by consumables, remote machine monitoring, training, financing, and regional on-site service. The company’s work helps manufacturers automate production, maintain part quality, and limit equipment downtime.
Laser Field Service Technician - California Remote
Service Mitsubishi laser cutting systems at customer locations across the United States. Diagnose mechanical and electrical faults, complete repairs, and provide professional customer support while traveling extensively.
Description
- Travel to customer locations to diagnose, troubleshoot, and repair complex issues with Mitsubishi laser machinery.
- Conduct mechanical and electrical inspections, including equipment disassembly, rebuilding, and system adjustments.
- Provide telephone-based remote troubleshooting when appropriate.
- Communicate technical issues, expected timelines, and repair results clearly and professionally to customers.
- Use schematics, wiring diagrams, and block diagrams to analyze equipment and complete repairs.
- Record service work, findings, and resolutions accurately.
- Prepare and submit expense reports accurately and on schedule.
- Maintain company-issued tools, equipment, and service vehicles.
- Handle additional responsibilities that support customer satisfaction and departmental operations.
Requirements
- Working knowledge of machining, manufacturing processes, or industrial equipment.
- Proficiency with voltmeters, multimeters, calipers, micrometers, and dial indicators.
- Ability to use Windows-based computers and service software.
- Strong verbal and written communication skills.
- Willingness to work at heights when required.
- Valid driver's license and ability to maintain a clean driving record.
- Availability for extensive Monday-through-Friday travel.
- Ability to diagnose and resolve electrical and mechanical problems.
- Ability to read and interpret machine manuals, electrical schematics, wiring diagrams, and technical documentation.
- Experience with electrical test equipment, including voltmeters and oscilloscopes.
- Experience using precision measurement tools such as indicators, micrometers, and feeler gauges.
- Ability to operate a motor vehicle safely.
- Capacity for frequent bending, twisting, kneeling, standing, and hand-intensive work.
- Ability to regularly lift or carry up to 20 pounds and occasionally lift or carry up to 50 pounds.
- Ability to push or pull equipment weighing up to 50 pounds.
- Good visual acuity, including the ability to distinguish colors.
Benefits
- Comprehensive training to support long-term career development.
- Mileage and rental expenses reimbursed according to company policy.
- Company-approved rental car available for business travel.
- Occasional overtime opportunities.