Guardian Life
Guardian Life
Guardian Life is an insurance and financial services company that helps individuals, families, employers, and institutions prepare for changing needs. Its offerings include life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance, along with group benefits, absence management, paid leave, and benefits technology for workplaces. Guardian Life also provides investment services, annuities, and retirement planning through financial professionals. Established in 1860, the company serves more than 12 million people and brings together expertise across insurance, employee benefits, financial services, and technology. Its work is also shaped by a focus on social responsibility, equity, inclusion, well-being, and financial health.

Hybrid Business Analyst, Group Insurance Rates

Support Guardian Life’s group insurance rate calculation platforms through rate implementation, testing, and production troubleshooting. Work with product, technology, and other stakeholders to coordinate enhancements and keep rate changes aligned.

Description

  • Join daily status calls, troubleshooting sessions, and cross-functional project meetings.
  • Serve as a rate calculation and rate table subject matter expert for Product, Quality Assurance, and Development teams.
  • Help develop test plan scenarios and conduct user acceptance and production release testing.
  • Update Mainframe and OpenL rate tables for product rate filings and project enhancements.
  • Investigate production issues and provide end users with defect resolutions or manual workarounds.
  • Assess customer needs and business demand to align business analyst capacity and skills.
  • Build knowledge of business, technical, and project management functions.
  • Build and maintain stakeholder relationships to gather information and understand stakeholder interests.
  • Join stakeholder planning sessions to improve Rate Calculation technology platforms.
  • Help create and test plans, and implement rates provided by Pricing actuaries.
  • Keep impacted stakeholders aligned.

Requirements

  • Bachelor’s degree or experience in a similar role.
  • Broad understanding of group insurance strategies, products, and processes.
  • Strong written, verbal, and visual communication skills.
  • Experience with Underwriting Rating and Quoting Platforms (GCRS/CPS/GTAB/OpenL) is a plus.
  • Proficiency with Microsoft Office 365, JIRA, Tableau, and/or Confluence is a plus.
  • Must be legally authorized to work in the United States without current or future employer sponsorship or support.

Benefits

  • Opportunities to build skills.
  • Leadership development opportunities.
  • Opportunities to participate in philanthropy.
  • Support and flexibility to pursue professional and personal goals.
  • Contemporary, supportive, flexible, and inclusive benefits and resources.
  • Annual, sales, or other incentive compensation may be available.
  • Hybrid arrangement with two work-from-home days.
  • Benefits are available to eligible full-time employees.

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