Enterprise Customer Success Manager, Brazil (Remote)
Joom
Lead renewals, retention, and account growth for JoomPulse enterprise customers. Turn Mercado Livre and Shopee analytics into practical recommendations for marketplace sellers.
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The State of Rhode Island is the state government responsible for delivering public services, maintaining infrastructure, and supporting community initiatives across Rhode Island. Its work spans areas including education, healthcare, and transportation, with departments administering programs and services in accordance with state laws and regulations. The government’s responsibilities also include advancing public welfare, safety, and economic growth for Rhode Island residents.
Financial Programme Coordinator
Coordinate budgets, grants, and compliance for humanitarian programmes while supporting country offices and monitoring financial performance.
Description
- Serve as the primary financial partner to assigned country offices, providing strategic guidance across the programme and funding lifecycle.
- Lead the review and preparation of proposal budgets, budget narratives, cost-allocation methods, and donor submissions.
- Assess funding opportunities, risks, cost recovery, and operational feasibility to inform Go/No-Go decisions.
- Track portfolio performance through budget-versus-actual analysis, financial forecasting, and pipeline monitoring, recommending corrective action where needed.
- Help country offices develop multi-year budgets and funding forecasts to identify gaps and growth opportunities.
- Maintain compliance with donor requirements, internal policies, and financial procedures for grants, funding, and partnerships.
- Provide financial analysis for portfolio reviews, country programme discussions, and funding management activities.
- Assist with audits, risk mitigation, grant close-outs, and implementation of audit recommendations.
- Build country-team capability through training, mentoring, and coaching in donor compliance, financial management, and grant budgeting.
Requirements
- Degree in finance, accounting, business administration, or a related discipline.
- Relevant experience in programme finance, grant management, and donor funding within international NGOs.
- Strong understanding of donor compliance, budgeting, financial monitoring, and reporting.
- Familiarity with the financial requirements of major institutional donors.
- Experience supporting finance teams and working with programme, grants, and partnerships functions.
- Strong analytical ability, including identifying risks and improving financial performance.
- Excellent written and spoken English communication skills.
- Advanced Excel and financial management systems proficiency; Oracle NetSuite knowledge is an advantage.
- Arabic fluency is an advantage.
Benefits
- Remote work
- Up to 20% international travel
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