EnerSys
EnerSys
EnerSys develops stored-energy and battery-based power systems for organizations that depend on reliable energy in demanding environments. Its solutions support telecommunications, industrial operations, defense and military applications, logistics and transport, and renewable-energy projects, with a focus on improving energy efficiency and supporting more sustainable power infrastructure. The company’s large international workforce spans the design, engineering, manufacturing, and delivery of energy-storage technologies.

Field Service Technician I – EnerSys

Install, maintain, and repair EnerSys industrial power equipment, including UPS systems and switchgear, at customer sites. Support experienced technicians, document service work, and respond to on-call needs.

Description

  • Assist experienced technicians during customer service calls.
  • Carry out basic equipment inspections.
  • Travel to customer locations to help install and repair equipment.
  • Perform preventive maintenance under supervision.
  • Service, maintain, and repair EnerSys products and equipment at customer sites.
  • Maintain UPS systems, switchgear, and other critical equipment.
  • Build customer relationships through prompt, efficient, professional service.
  • Coordinate with internal teams to support customer service.
  • Serve as a point of contact between customers and EnerSys.
  • Follow company safety policies and procedures.
  • Use material handling equipment safely and keep the work area clean and orderly.
  • Complete required safety and compliance training.
  • Record service calls, maintenance work, and customer interactions.
  • Submit service and expense reports, and report quality alerts.
  • Maintain the service vehicle, parts inventory, tools, and test equipment.
  • Provide on-call coverage as required.

Requirements

  • Basic math and mechanical aptitude.
  • Foundational knowledge of electrical systems.
  • Availability to work nonstandard hours within a 24/7 work schedule.
  • Able to lift 75 pounds, carry equipment, climb ladders, and work in confined spaces.
  • Able to bend, stoop, and kneel.
  • Strong communication and interpersonal skills.
  • Valid driver’s license and an acceptable driving record for insurability.
  • Able to meet company driving requirements.
  • Able to distinguish colors.
  • Able to frequently bend, twist, reach, stoop, kneel, or crouch.
  • Able to lift up to 50 pounds (23 kg) regularly throughout the workday.
  • Able to stand for extended periods.
  • Available and willing to take on-call shifts.
  • Able to work in a plant or warehouse with changing conditions.
  • Able to comply with OSHA, DOT hazardous materials, and ISO 9000 standards.
  • Familiarity with electrical systems and schematics is desirable.

Benefits

  • Equal employment opportunity and protection from discrimination.
  • Company vehicle provided for field service duties and managed by the technician.
  • Required personal protective equipment provided.
  • Safety and compliance training provided.
  • Mechanical or coworker assistance available for loads over 50 pounds (23 kg).

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