Copeland
Copeland
Copeland is a global company operating across North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. With services available in multiple languages, it supports a diverse range of markets and teams worldwide. The company emphasizes sustainability through its focus on engineering for more sustainable outcomes and provides information for investors, news, patents, accessibility, privacy, and career opportunities. For job seekers, Copeland offers insight into opportunities within an international organization with a longstanding presence and a stated commitment to sustainability and inclusion.

Field Service Technician, HVACR (Canada Remote)

Copeland is seeking a Field Service Technician to support HVACR and retail climate solutions across Canada. The role covers troubleshooting, commissioning, customer service, and field work with up to 70% travel.

Description

  • Support Retail Solutions products and commissioning for new installations, retrofits, and existing sites
  • Build and maintain effective relationships with customers, colleagues, sales representatives, and other stakeholders
  • Diagnose and resolve basic HVAC mechanical, electrical, and control issues
  • Communicate with customers when arriving at and departing from work sites
  • Meet with customers regularly to identify operating problems
  • Explain completed service and unresolved issues, and recommend enhancements, upgrades, or replacements
  • Identify and promote opportunities for additional work
  • Coordinate assigned work to ensure efficient execution and customer satisfaction
  • Assist with loading and commissioning system- and network-level controllers
  • Verify complete system operation and troubleshoot alongside subcontractors and other trades
  • Document field changes for as-built drawings and software updates
  • Stay informed about safety bulletins and field-change notices
  • Perform all work in accordance with published safety guidelines

Requirements

  • An associate degree or equivalent qualification from a two-year college or technical school, or equivalent professional experience
  • At least two years of experience with HVAC controls or building automation systems, including commissioning and startup
  • Strong computer proficiency
  • Effective interpersonal and communication abilities
  • Ability to explain technical concepts to both technical and non-technical audiences
  • Authorization to work in Canada and travel to the United States without current or future sponsorship
  • Availability for occasional overnight travel
  • Preferred: two-year degree in electronics or mechanical systems
  • Preferred: two years of experience installing electronic or mechanical systems
  • Preferred: 313A certification and English/French bilingual ability benefit the role.
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Benefits

  • Opportunities to develop marketplace knowledge, skills, and competencies
  • Training programs spanning onboarding through senior leadership
  • Medical insurance coverage
  • Dental and vision coverage
  • Defined contribution pension plan
  • Flexible time-off plans
  • Paid parental leave
  • Vacation leave
  • Holiday leave
  • Inclusive workplace supported by employee resource groups

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