Siigo
Siigo
1,001 – 5,000 Employees
ConsultingLogisticsMarketing
Siigo provides cloud-based accounting and business management software for small and medium-sized businesses and accounting professionals in Latin America. Its subscription platform brings together electronic invoicing, payroll, point-of-sale tools—including restaurant POS—inventory management, accounting, and financial reporting. Siigo also offers mobile applications, cloud storage through Microsoft Azure, payment-channel integrations such as Mercado Pago, and automation for billing, collections, and tax reporting. The company’s tools include DIAN-compliant electronic invoicing and are designed to make day-to-day administrative and financial work more manageable for growing businesses and the teams that support them.

Customer Service Advisor, Accounting Software

Help users navigate Siigo’s accounting and payroll software, including Colombian accounting practices and regulations. Siigo provides cloud-based business solutions to support small and midsize businesses.

Description

  • Apply comprehensive knowledge of SIIGO accounting software, including chart of accounts setup, bank reconciliation, inflation adjustments, provisions, amortization, depreciation, statutory books, and financial statements.
  • Use the payroll module in line with Laws 100 and 50, covering pensions, health, withholding, occupational risk insurance, and social contribution self-assessments.
  • Guide users and answer their accounting and regulatory questions.
  • Respond to customer requests with accurate information about SIIGO accounting software.
  • Follow up on commitments made to customers.

Requirements

  • Technical or technologist qualification, or at least sixth-semester studies in accounting, economics, business administration, or a related field.
  • Basic proficiency with Office software.
  • Customer service experience and familiarity with any Siigo product are a plus.
  • University or technical education.
  • No professional experience required.

Benefits

  • Direct, permanent employment with the company.
  • Benefits, well-being, and work-life balance program.
  • Ongoing learning and support for professional and personal growth.
  • Inclusive and diverse work environment.
  • Fully remote work from anywhere in Colombia.

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