Viveo
Viveo
Viveo is a health technology company developing digital infrastructure for more accessible, convenient, and affordable healthcare. Its white-label patient portal, launched in Estonia, brings insurers, doctors, clinics, and patients together in one platform, helping healthcare organizations manage connected services and improve the customer experience. With a team of industry specialists, Viveo supports the digital transformation of health and wellness businesses across global markets.

Collections Assistant - Viveo (Hybrid, Sao Paulo)

Support debt collection for Viveo by negotiating outstanding balances, issuing payment documents, and helping reconcile payments across Brazil’s healthcare manufacturing and distribution ecosystem.

Description

  • Contact customers by phone, email, or other channels to negotiate outstanding debts
  • Prepare payment slips, invoices, and other documents used in collections
  • Track collection progress and maintain accurate system records
  • Monitor payment deadlines and send reminders when amounts are due
  • Document customer payment agreements and installment arrangements
  • Support payment reconciliation and investigate unresolved discrepancies

Requirements

  • A high school diploma is required; technical training in Business Administration or a related area is preferred
  • Applicants with disabilities (PwD) are encouraged to apply

Benefits

  • Medical insurance
  • Dental insurance
  • Meal or food voucher
  • Life insurance
  • Private pension plan
  • Profit-sharing program (PPR)
  • Transportation voucher
  • Access to a Health Center
  • TotalPass membership
  • Employee discounts through partnerships with various institutions

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