Infios
Infios
1,001 – 5,000 Employees
B2BLogistics
Infios develops B2B technology for the logistics and supply chain sector, helping businesses of different sizes simplify operations, improve efficiency, and measure the impact of process improvements. Its solutions support more than 5,000 customers across 70 countries and are designed to adapt to varied business environments.

Cloud Operations TM Lead (AWS/Kubernetes) – India Remote

Lead cloud operations for Infios’s supply-chain software platform, managing AWS and Kubernetes infrastructure in India remotely. The role covers production support, incident response, automation, and operational SLA improvement.

Description

  • Manage SaaS Kubernetes applications in AWS
  • Respond to event-driven alerts and incidents
  • Implement plans for rapid adoption of new technologies
  • Triage tickets submitted by the Client Services organization
  • Support and troubleshoot operating system, application, virtualization, and containerization issues
  • Help develop automation and operational processes that improve SLAs
  • Partner with solutions architects and business stakeholders to identify, design, develop, and deploy infrastructure engineering solutions for the TM platform
  • Support customer production environments

Requirements

  • Bachelor’s degree or an equivalent combination of education and relevant work experience
  • At least 5 years of experience in cloud operations, engineering, or development
  • At least 3 years of experience supporting large-scale Java applications
  • At least 3 years of experience supporting AWS environments
  • Extensive experience applying Infrastructure as Code principles and technologies, including Terraform
  • Foundational knowledge of the Linux operating system
  • Hands-on experience managing and implementing Kubernetes solutions
  • Automation experience with Jenkins, Terraform, Ansible, Python, or similar tools
  • Hands-on experience gathering performance data, analyzing results, troubleshooting issues, and tuning systems
  • Experience with application containers such as Tomcat
  • Experience troubleshooting across the full application stack
  • Experience using source control management systems, including Git
  • Multi-cloud experience, particularly supporting AWS and Azure
  • Experience managing .NET applications
  • Hands-on experience with Dynatrace
  • Experience managing Helm-templated Kubernetes environments
  • Understanding of microservice architectures
  • Experience working with application protocols and messaging technologies, including TCP/IP, HTTP, SOAP, SMTP, RESTful APIs, XML/JSON, JDBC, and JMS/MQ
  • Exposure to application threading and concurrency considerations
  • Experience diagnosing environment-related issues involving response times, connectivity, authentication, authorization, and configuration

Benefits

  • Infios is an equal-opportunity employer committed to workplace inclusion
  • Reasonable accommodations are available for individuals with disabilities during the recruitment process

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