Abbott
Abbott
Abbott is a global healthcare company developing technologies and products across diagnostics, medical devices, nutrition, and branded generic medicines. Its portfolio includes FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests, serving patients and healthcare professionals in areas such as diabetes management, infectious disease, and nutrition. Abbott’s work also focuses on expanding access to care, supporting health equity, and addressing challenges including malnutrition and infectious diseases. For professionals exploring healthcare careers, the company offers opportunities to contribute to medical innovation across a broad range of health-related disciplines.

Clinical Inquiry Specialist, Genetic Counselor – Abbott (Remote, US)

Respond to rare-disease genetic testing inquiries for Abbott, interpreting results and supporting laboratory teams. Contribute to client education, marketing materials, and clinical collaboration.

Description

  • Answer clinical, technical, and scientific questions about the genetic testing menu from internal and external clients.
  • Follow department procedures and flag issues to the Clinical Inquiry Specialist Manager.
  • Advise laboratory staff and molecular geneticists on accessioning questions, test order changes, and results interpretation.
  • Work with molecular geneticists and other teams to deliver timely, high-quality results and support organizational goals.
  • Contribute to marketing materials and website content.
  • Represent Abbott at scientific meetings and industry conferences.
  • Build professional connections with other genetic counselors.
  • Create educational materials and educate clients and the public through speaking engagements.
  • Keep professional certification current through continuing education.
  • Coordinate intake and implementation of special projects.
  • Take on specialized work beyond standard genetic counselor responsibilities.
  • Help train genetic counseling assistants.
  • Model Abbott’s values of accountability, innovation, integrity, quality, and teamwork.
  • Practice inclusive behaviors.
  • Perform laboratory and computer work in standard office and genetic testing laboratory settings.
  • Travel locally and overnight for client meetings and conferences.

Requirements

  • Master’s degree in genetic counseling.
  • ABGC or CCGC board certification, or eligibility for certification.
  • Ability to perform the position’s essential duties, with or without accommodation.
  • Authorization to work in the United States without sponsorship.
  • At least two years of clinical experience in pediatric, prenatal, MFM/NICU, or adult (cardiology/neurology) genetics.
  • Experience with whole-genome and whole-exome testing.
  • Broad, in-depth knowledge of human genetics.
  • General understanding of personalized healthcare and evolving practices in clinical genetics, laboratory medicine, and informatics.
  • Ability to adapt and explain complex information clearly and relevantly to varied audiences.
  • Strong interpersonal and customer service skills.
  • Ability to break down and analyze complex problems.
  • Excellent verbal, nonverbal, and written communication skills.
  • Demonstrated ability to prioritize and manage multiple tasks.
  • Follow the company’s Quality Management System policies and procedures.
  • Maintain regular, reliable attendance.
  • Visual acuity to view computer screens and patient records.
  • Physical ability to stand or sit for up to 50 minutes per hour while completing laboratory and computer tasks.
  • Hearing acuity to receive laboratory hazard warnings and hear telephones, doorbells, and security alarms.
  • Ability to move through the building to reach computers, printers, laboratories, and personnel.
  • Ability to work the designated schedule and in standard office and genetic testing laboratory settings.
  • Ability to work the designated schedule.

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