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Cisco is an enterprise technology company focused on networking, security, and digital infrastructure. Its portfolio includes routers, switches, optical transceivers, programmable silicon, edge computing platforms, Webex collaboration tools, observability products, AI-enabled software, and cloud-managed services. Cisco serves enterprises, service providers, and governments, supporting the design, operation, and security of large-scale networks and data centers through technology, professional services, training, and ongoing support.
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Cisco Program Manager, Data Analytics and Process Improvement - San Jose Onsite

Lead business intelligence, analytics, and process improvement initiatives across Cisco’s product lifecycle and supply-chain operations. Use cloud data platforms to improve data quality, operational insight, and risk mitigation.

USUnited StatesCACaliforniaNCNorth CarolinaTXTexas
$134,500 – $176,200 / year
On-siteFull-timeSeniorLeadEnglish RequiredData Analyst
BigQueryCloudGoogle Cloud PlatformPythonSQLTableau

Description

  • Partner with peers, senior leaders, and subject-matter experts to connect product lifecycle management processes with data-driven insights
  • Direct business intelligence strategy and delivery across the product portfolio
  • Improve operational processes and strengthen data-informed decision-making
  • Coordinate cross-functional work across Product Operations, Global Manufacturing Operations, Technology and Quality, and Engineering
  • Establish and automate data quality frameworks
  • Analyze product health, development velocity, and operational performance indicators in depth
  • Apply BigQuery and Cloud Composer on Google Cloud Platform to support scalable data processing
  • Use Google Workspace to manage policies collaboratively and track cross-functional projects
  • Assess operational risks and develop mitigation strategies embedded in product lifecycle management processes
  • Lead design-thinking workshops within the business sensing framework
  • Shape analytical solutions around business-unit challenges and objectives
  • Convert large datasets into real-time operational insights
  • Automate data quality and business intelligence solutions to minimize manual work
  • Provide leaders with analytical tools for identifying and addressing supply-chain and product-lifecycle risks

Requirements

  • Bachelor’s degree in engineering, supply chain, operations, information systems, or a related discipline
  • At least 7 years of experience spanning product lifecycle management, new product introduction or sustaining, hardware development, and end-to-end supply-chain engineering
  • At least 5 years of program management experience guiding cross-functional teams through complex environments with layered dependencies
  • Advanced proficiency in SQL, Tableau, or Power BI
  • Demonstrated experience using Google Cloud Platform or a comparable platform for data visualization
  • Experience with Python or R for advanced statistical analysis is preferred
  • Familiarity with data governance and quality platforms such as Alation, Big Eye, or Monte Carlo is preferred
  • Ability to explain complex data strategies clearly and build consensus with executive stakeholders
  • Familiarity with AI and machine learning applications and automation in supply-chain or product-development settings
  • Strong focus on continuous improvement and operational excellence

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan with Cisco matching contributions
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Cisco restricted stock unit grants may be available and vest over continued employment
  • Ten paid holidays per full calendar year
  • One floating holiday for non-exempt employees
  • Paid birthday leave
  • Paid year-end holiday shutdown
  • Four paid personal wellness days
  • Sixteen paid vacation days per full calendar year for non-exempt employees
  • Flexible vacation program with no defined limit for eligible exempt employees
  • Eighty hours of sick leave provided upon hire and each January 1
  • Up to eighty unused sick hours carried forward each year
  • Additional paid leave for critical or emergency family situations
  • Optional ten paid volunteer days per full calendar year
  • Annual bonuses for non-sales roles, subject to Cisco policies

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