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Guardian Life is an insurance and financial services company that helps individuals, families, employers, and institutions prepare for changing needs. Its offerings include life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance, along with group benefits, absence management, paid leave, and benefits technology for workplaces. Guardian Life also provides investment services, annuities, and retirement planning through financial professionals. Established in 1860, the company serves more than 12 million people and brings together expertise across insurance, employee benefits, financial services, and technology. Its work is also shaped by a focus on social responsibility, equity, inclusion, well-being, and financial health.
Business Analyst, Rate Implementation — Guardian Life
Support Guardian Life’s group-insurance rate calculation platforms through rate implementation, testing, issue resolution, and cross-functional stakeholder coordination.
Description
- Join status calls, troubleshooting discussions, and project meetings spanning multiple business and functional teams
- Serve as the rate calculation and rate-table subject matter expert for Product, Quality Assurance, and Development teams
- Help design test scenarios and support user acceptance and production-release testing
- Maintain Mainframe and OpenL rate tables for product filings and project enhancements
- Investigate reported production problems and provide end users with defect resolutions or manual workarounds
- Assess customer needs and business demand to align analyst capacity and capabilities
- Build working knowledge across business, technical, and project-management functions
- Cultivate stakeholder relationships to gather information and understand their priorities
- Contribute to planning sessions that improve Rate Calculation technology platforms
- Support project planning and testing activities
- Implement rates supplied by Pricing actuaries
- Coordinate with stakeholders to identify affected areas and maintain alignment
- Report to the Manager of the Rate Implementation team
Requirements
- Bachelor’s degree or comparable experience in a similar position
- Working knowledge of group-insurance strategies, products, and processes
- Experience with underwriting, rating, or quoting platforms such as GCRS, CPS, GTAB, or OpenL is preferred
- Proficiency with Microsoft Office 365, JIRA, Tableau, and/or Confluence is preferred
- Strong written, verbal, and visual communication skills, with the ability to work professionally across organizational levels
- Must be legally authorized to work in the United States without current or future employer sponsorship
Benefits
- Opportunities to build new skills
- Programs that support leadership development
- Opportunities to contribute through philanthropy
- Flexible, supportive, contemporary, and inclusive benefits and resources
- Company benefits for eligible full-time employees
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