
Site Reliability Engineer II at F5 (Hybrid, San Jose)
Operate F5’s FedRAMP-compliant AWS, Kubernetes, and bare-metal infrastructure. Support continuous monitoring, incident response, security operations, and GitOps-based delivery.
विवरण
- Monitor bare-metal RHEL servers, EKS clusters, and AWS environments continuously.
- Triage critical Prometheus and Alertmanager alerts, respond to incidents, and investigate root causes.
- Analyze and troubleshoot logs with Elasticsearch and Kibana.
- Lead incident-resolution bridges in Slack and coordinate with on-call, security, and infrastructure teams.
- Record incident timelines, root-cause analyses, post-incident reports, and post-mortems.
- Manage configuration, maintenance, lifecycle administration, and hardware operations for bare-metal RHEL servers.
- Diagnose network interface bonding, link aggregation, VLAN tagging, and connectivity problems.
- Coordinate vendor hardware dispatches and replacement of physical components.
- Carry out FedRAMP security operations, including vulnerability patching, system hardening, FIPS configuration, RBAC, SSH key management, and security-boundary enforcement.
- Operate and maintain Amazon EKS clusters in AWS Commercial and GovCloud environments.
- Troubleshoot ALB, NLB, ingress controllers, SSL/TLS termination, and traffic routing.
- Administer Linux systems, including kernel tuning, storage expansion, log rotation, and general troubleshooting.
- Implement Terraform infrastructure changes through change-control procedures.
- Monitor AWS VPCs, Security Groups, EC2, IAM, S3, and KMS.
- Run, monitor, and troubleshoot GitLab CI/CD pipelines, ArgoCD synchronization and rollouts, and Argo Workflows.
- Coordinate releases and configuration rollouts with Helm, Kustomize, and GitOps workflows.
- Verify build compliance, container security scans, and image signatures before deployment.
- Keep operational runbooks, standard operating procedures, and triage workflows up to date.
- Reduce operational toil by developing Bash and Python scripts for monitoring, hardware checks, and maintenance.
आवश्यकताएँ
- U.S. citizenship is required because of FedRAMP and AWS GovCloud security requirements.
- Three to five years of hands-on experience in SRE, DevOps, systems administration, or hybrid infrastructure support.
- Availability and ability to work a rotating 24/7 schedule, including nights, weekends, and holidays.
- Strong hands-on administration experience with bare-metal RHEL servers, including hardware diagnostics, out-of-band management through IPMI, iDRAC, or iLO, RAID, LVM, and physical NIC bonding.
- Direct experience querying and analyzing Kibana and Elasticsearch log streams using KQL or Lucene, index management, and log-pattern matching.
- Practical experience troubleshooting Layer 4 and Layer 7 secure load balancing, mTLS, TLS termination, health checks, and secure traffic routing.
- Solid operational experience with AWS core services, including EC2, VPC, IAM, S3, and KMS, plus familiarity with AWS GovCloud operating models.
- Hands-on experience operating Amazon EKS and Kubernetes, including kubectl, Helm, pod lifecycle management, and node-pool maintenance.
- Experience with Prometheus, PromQL, Alertmanager, and Grafana.
- Hands-on experience deploying and troubleshooting with GitLab CI/CD, ArgoCD, and Argo Workflows.
- Experience using Slack for operational messaging, ChatOps commands, and incident war rooms.
- Working knowledge of FedRAMP and NIST SP 800-53 controls, vulnerability patching cycles, and DISA STIG hardening.
- Python or Bash automation scripting experience is preferred.
- Basic working knowledge of Terraform is preferred.
- RHCSA or RHCE certification is preferred.
- AWS Certified SysOps Administrator or CKA certification is preferred.
लाभ
- Incentive compensation
- Bonus
- Restricted stock units
- Benefits package
- Reasonable accommodations for candidates
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