Senior Customer Advocate at Boldr, Hybrid in Mexico
BoldrBoldr is seeking a senior customer advocate to deliver empathetic support across multiple channels, resolve technical issues and escalations, and improve customer experience operations.
खोलें
SeedTrust Escrow सरोगेसी और अंडाणु दान की यात्राओं के लिए विशेष एस्क्रो और भुगतान अभिरक्षा सेवाएँ प्रदान करता है। इसका सुरक्षित, ऑडिट किया गया तकनीकी प्लेटफ़ॉर्म और क्लाइंट पोर्टल इच्छित माता-पिता, सरोगेट, अंडाणु दाताओं, एजेंसियों और क्लीनिकों को पूरी प्रक्रिया के दौरान धनराशि का प्रबंधन करने में सहायता करता है। कंपनी वित्तीय प्रशासन को ग्राहक सहायता और उन सुरक्षा उपायों के साथ जोड़ती है, जिन्हें सहायक प्रजनन से जुड़े संवेदनशील स्वास्थ्य सेवा और कानूनी संदर्भों के लिए तैयार किया गया है।
Senior Full-Stack Software Engineer – IDRE (Latin America Remote)
Build and operate VeraTru’s healthcare dispute-resolution platform as a senior full-stack engineer. Develop end-to-end features with React, TypeScript, Node.js, and SQL while collaborating with US-based teammates.
विवरण
- Build and maintain IDRE, an Independent Dispute Resolution platform operating under the federal No Surprises Act.
- Develop full-stack functionality with React/Next.js, TypeScript, Node.js, and SQL.
- Take ownership of features from product discussions through production release.
- Implement settlement calculations and case-state tracking for healthcare disputes.
- Collaborate daily with a small senior engineering team and colleagues based in the United States.
- Help shape software architecture and product direction.
- Work on financial and transactional systems related to payments, billing, claims, or settlements.
आवश्यकताएँ
- At least six years of professional software development experience.
- Production experience with React/Next.js, TypeScript, Node.js, and SQL databases including MySQL or PostgreSQL.
- Advanced professional proficiency in spoken and written English.
- Residence in a Latin American country.
- Availability for substantial daily working-hour overlap with US Eastern Time.
- Ability to work and invoice as an independent contractor in your country of residence.
- Complete the application independently and personally.
- Participate in live video interviews with the camera enabled.
लाभ
- Work fully remotely.
- Engage as an independent contractor.
- Take meaningful ownership from the first day.
- Collaborate directly and daily with a US-based team.
- Build expertise in healthcare dispute resolution and payment logic.
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