
Customer Success Manager, Insurance and Banking
SELISE GroupManage customer accounts and digital projects for SELISE’s insurance and banking platforms. Lead requirements work and guide customers from product releases through MVP launches.


Manage customer accounts and digital projects for SELISE’s insurance and banking platforms. Lead requirements work and guide customers from product releases through MVP launches.

Manage commercial and mid-market customer accounts for Pindrop’s cybersecurity platform. Increase adoption and customer value while monitoring account health and coordinating renewals.
Guide Sitetracker customers through implementation, adoption, renewals, and account growth. Build success plans, manage stakeholder relationships and KPIs, and demonstrate the platform’s business value.

Manage technology and IT audits for Ki’s digital insurance platform, assessing controls across cybersecurity, data, cloud, and algorithmic underwriting. Provide assurance on insurance operations, including claims, pricing, and underwriting.

Lead customer research, analytics, and Qualtrics feedback programs at Unum, an employee benefits provider. Turn customer insights into business decisions and service improvements.

Advance LLM-based mental health therapy research at Limbic, whose AI supports NHS Talking Therapies and patients worldwide. Conduct research, run experiments, and help develop clinically evaluated products.

Lead Collette’s adoption of Microsoft Copilot and AI agents, setting governance and improving data readiness. Help teams bring trusted AI into everyday work across the tour operator.

Build and operate enterprise AI agents, chatbots, and integrations for Turtle’s electrical distribution business. Help keep AI systems secure, governed, and reliable.

Investigate failures in medium-voltage transformers, switchgear, and converters for SMA America, a solar inverter manufacturer. Establish evidence-based root causes and guide corrective actions with global teams.

Integrate Jeeves’ stablecoin banking platform with enterprise finance systems and lead customer implementations across Latin America. Own payment workflows and technical delivery from discovery through go-live and adoption.