
Manager, Resource Delivery and Physical Collections
UQ CollegeLead UQ Library’s resource delivery services, physical collections and library systems. Manage specialist teams serving the St Lucia and Gatton campuses.


Lead UQ Library’s resource delivery services, physical collections and library systems. Manage specialist teams serving the St Lucia and Gatton campuses.

Support borrowers with defaulted student loans by explaining repayment options and helping them return to good standing. Provide compliant customer service and account resolution at ECMC Group.

Negotiate overdue debts, send payment slips, and record agreements for Juvo Brasil Tecnologia. This full-time remote role is based in Brazil.

Lead compliant debt collection for Hilton Grand Vacations’ vacation ownership business. Track team performance, quality, delinquency, training, and recovery of owner payments.

Manage payer accounts, claim denials, and collections for Aveanna Healthcare in this remote Arizona role. Support accurate billing, compliant revenue cycle operations, and pediatric care.
Lead UQ Library’s circulation, document delivery and physical collections services, overseeing four specialist teams and service improvements across the university.

Manage overdue accounts and customer disputes for Canon Financial Services. Process account adjustments, reconciliations, refunds, and delinquency resolutions.

At Neon, build dashboards and assess the return on B2B collections initiatives. Analyze business credit risk and help plan targets and action plans.