
Remote Call Center Counselor, Pennsylvania
CarePointSupport CarePoint Response’s behavioral health crisis system by assessing callers, coordinating referrals, and connecting people with recovery services.


Support CarePoint Response’s behavioral health crisis system by assessing callers, coordinating referrals, and connecting people with recovery services.

Provide crisis counseling by text and chat through CarePoint Response’s nonprofit 988 system. Assess suicide risk, intervene, connect people with resources, and escalate safety concerns.

Provide remote text and chat crisis support through CarePoint Response’s nonprofit 988 system. Assess risk, intervene in crises, connect people with resources, and document interactions confidentially.

Provide part-time behavioral health crisis support remotely from Maryland for Baltimore Crisis Response, a nonprofit crisis-care provider. Assess caller needs, coordinate referrals, and connect individuals with community and residential services.