AbbVie
AbbVie
AbbVie je globalno farmacevtsko podjetje, osredotočeno na odkrivanje, razvoj in zagotavljanje zdravil za kompleksna zdravstvena stanja. Njegov portfelj zajema imunologijo, onkologijo, nevroznanost in estetiko, dejavnosti podjetja pa služijo bolnikom v več kot 175 državah. Podjetje združuje farmacevtske raziskave, proizvodnjo in strokovno znanje na področju zdravstva ter jih podpira z obsežnimi naložbami v znanstvene inovacije in raziskave ter razvoj. AbbVie poudarja tudi raznolikost, trajnost in podporo bolnikom kot del svojega širšega pristopa k izboljšanju zdravstvenih izidov in vpliva na skupnosti.

Lead Site Reliability Engineer, Remote in Illinois

Lead reliability, observability, and incident response for Allergan Aesthetics’ public-facing software. Build resilient AWS platforms with Terraform and Kubernetes.

Opis

  • Partner with business stakeholders to resolve critical technical challenges for Allergan Aesthetics.
  • Improve the reliability, availability, and operations of large-scale public-facing software.
  • Set how production reliability is measured, safeguarded, and improved.
  • Establish SLO and SLI practices and guide decisions using error budgets.
  • Set observability direction across services, covering metrics, logs, traces, and alerts.
  • Lead capacity planning, load testing, and resilience and chaos testing.
  • Set production readiness review practices and strengthen testing and release procedures.
  • Reduce manual operational work through automation, self-healing systems, and better observability.
  • Use operating system and application metrics to tune performance and diagnose faults.
  • Improve platform reliability through Terraform and Kubernetes configuration.
  • Develop incident response practices, including severity levels, escalation paths, and postmortems.
  • Join on-call rotations and provide direct support during incidents.
  • Diagnose infrastructure and application problems, lead blameless root cause reviews, and track follow-up actions.
  • Promote reliability, scalability, and security standards across services and the product platform.
  • Advise on architecture choices and reliability risks in Cloud Platform design reviews.
  • Maintain reliability standards and monitor service compliance.
  • Find established technologies and solutions for emerging challenges.
  • Mentor senior DevOps and software engineers.
  • Encourage strong operations, shared knowledge, and ongoing learning.
  • Provide technical direction on strategic architecture, systems, and roadmap initiatives.

Zahteve

  • Demonstrated success running SLO and error budget programs and managing incidents for large production systems.
  • Extensive experience with observability platforms such as Datadog and alert design.
  • Working knowledge of Terraform and Kubernetes on AWS.
  • Able to read, review, and contribute to infrastructure code.
  • Strong scripting or programming ability, such as Python or Go, for automation and engineering tools.
  • Preferred: Practical experience using or building agentic AI tools, such as Claude Code or MCP integrations, to automate engineering or operational workflows with suitable safeguards and human oversight.
  • Availability to participate in on-call rotations.
  • Willingness to travel up to 5% of the time.

Ugodnosti

  • Paid vacation, holiday, and sick leave.
  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Long-term incentive programs.
  • Remote work availability.
  • Travel of up to 5%.