AbbVie
AbbVie
AbbVie este o companie farmaceutică globală axată pe descoperirea, dezvoltarea și furnizarea de medicamente pentru afecțiuni complexe. Portofoliul său acoperă imunologia, oncologia, neuroștiința și medicina estetică, iar operațiunile sale deservesc pacienți din peste 175 de țări. Activitatea companiei combină cercetarea farmaceutică, producția și expertiza în domeniul sănătății, susținute de investiții substanțiale în inovarea științifică și cercetare și dezvoltare. AbbVie pune, de asemenea, accent pe diversitate, sustenabilitate și sprijinirea pacienților, ca parte a abordării sale mai ample pentru îmbunătățirea rezultatelor în domeniul sănătății și a impactului asupra comunităților.

Senior Lead Site Reliability Engineer

Lead reliability, observability, and resilience for Allergan Aesthetics’ public-facing software on AWS. Guide engineers and incident response across cloud platforms.

Descriere

  • Partner with business stakeholders to resolve critical technical challenges for Allergan Aesthetics.
  • Improve reliability, availability, and operations for large-scale public-facing software.
  • Measure, protect, and strengthen production reliability across the Cloud Platform team.
  • Establish SLO and SLI practices, including decisions guided by error budgets.
  • Set observability direction across services, covering metrics, logs, traces, and alerts.
  • Lead capacity planning, load testing, and resilience and chaos exercises.
  • Run production readiness reviews and improve services through testing and release practices.
  • Reduce operational toil with automation, self-healing systems, and better observability.
  • Use operating system and application metrics to tune performance and diagnose faults.
  • Advance the platform with Terraform infrastructure as code and Kubernetes configuration.
  • Develop incident response practices, including severity levels, escalation paths, and postmortems.
  • Join on-call rotations and provide direct incident support.
  • Diagnose infrastructure and application problems, perform blameless root-cause analysis, and track follow-up actions.
  • Promote reliability, scalability, and security standards across services and the product platform.
  • Guide architecture decisions by evaluating failure modes, redundancy, scaling limits, and alerting.
  • Set reliability standards and monitor service compliance.
  • Mentor DevOps and software engineers and provide technical leadership.
  • Encourage operational excellence, shared knowledge, and ongoing learning.

Cerințe

  • Demonstrated success managing SLO and error budget programs and incident response for large-scale production systems.
  • Extensive experience with observability platforms such as Datadog and designing alerts.
  • Working knowledge of Terraform and Kubernetes on AWS.
  • Able to read, review, and contribute to infrastructure code.
  • Strong scripting or programming skills, such as Python or Go, for automation and tooling.
  • Preferred: Practical experience using or building agentic AI tools, such as Claude Code or MCP integrations, to automate engineering or operations workflows with suitable safeguards and human oversight.

Beneficii

  • Paid vacation, holiday, and sick leave.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) plan.
  • Eligibility to participate in long-term incentive programs.
  • Remote work arrangement.
  • Travel up to 5%.