DaVita Kidney Care ir veselības aprūpes uzņēmums, kas specializējas dialīzē un citā ārstēšanā cilvēkiem ar nieru slimībām. Tā nieru aprūpes pieeja apvieno klīniskos pakalpojumus un tādu veselības aprūpes speciālistu kā medmāsu, dietologu, sociālo darbinieku un pacientu aprūpes tehniķu sniegto atbalstu. Uzņēmuma darbības centrā ir palīdzēt pacientiem pārvaldīt savu aprūpi, vienlaikus veidojot iekļaujošu darba vidi lielai, daudznozaru veselības aprūpes komandai. DaVita izceļ arī karjeras attīstības iespējas un atbalstošu darbinieku kultūru.
Insurance Counselor I, Dallas-Fort Worth
Guide DaVita dialysis patients through insurance coverage, financial assistance, and related decisions. Visit clinics across the Dallas–Fort Worth area up to four times a week, with home-based work on other days.
Apraksts
- Educate patients about insurance within company compliance guidelines.
- Identify and explain ways to improve patients’ insurance coverage and reduce financial risk.
- Explain insurance coverage and available financial assistance programs.
- Support patients at multiple DaVita Dialysis facilities.
- Assess insurance and document patient education sessions.
- Coordinate with patients, facility teammates, billing, and corporate offices to address insurance issues.
- Build and maintain working relationships with Home Program Departments, Facility Administrators, Social Workers, and Administrative Assistants.
- Coordinate with the supervisor or manager to meet goals, deadlines, and reporting expectations.
- Prepare monthly reports and analyze patient education and advocacy metrics.
- Take part in monthly operational reviews for the assigned patient portfolio.
- Spot process improvements and discuss proposals with the team and operational leaders.
- Attend team meetings, phone conferences, and training sessions.
- Help onboard and train new teammates, and handle other assigned duties.
- Travel to DaVita clinics in the Dallas–Fort Worth area to educate and support patients, up to three or four times per week.
Prasības
- Full COVID-19 vaccination or an approved medical or religious exemption.
- High school diploma or equivalent.
- Basic computer skills.
- High-speed internet with a minimum of 40 GB.
- A private workspace.
- Secure transportation to DaVita facilities.
- Intermediate computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
- A valid driver’s license in the state of application and an acceptable driving record.
- Ability to squat, walk, and stand for more than 15 minutes.
- Comfort with the sight of blood.
- Residence in the Dallas–Fort Worth area or its surroundings.
- Strong preference for at least two years of experience with Medicare, Medicaid, and commercial insurance plans and benefits, including PPO, HMO, POS, EPO, and indemnity plans.
- Preference for at least two years of experience in a healthcare organization working with clinical staff and patients.
- Strong preference for Spanish bilingual skills.
Priekšrocības
- Medical, dental, and vision coverage.
- 401(k) matching.
- Paid time off.
- PTO cash-out option.
- Family resources.
- Employee assistance program counseling sessions.
- Access to Headspace®.
- Backup child and elder care.
- Maternity and paternity leave.
- Professional development programs.
- On-demand virtual leadership and development courses through DaVita’s StarLearning platform.