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Alberta Blue Cross is a non-profit healthcare and insurance organization serving more than 1.8 million Alberta residents through group, government, and individual health benefit plans. Its work combines health coverage with wellness and preventative care programs designed to support physical, mental, social, and financial well-being. The organization also contributes to community health initiatives and maintains modern work environments for its teams.
Visual Communication Designer, IT
At Alberta Blue Cross, turn complex IT initiatives into visual stories, multimedia, and AI-enabled content. Support technology adoption and employee engagement across Alberta.
Description
- Create visual communications such as infographics, presentations, dashboards, reports, one-pagers, digital campaigns, and interactive content.
- Develop videos, animations, motion graphics, visual explainers, and other multimedia for varied audiences and channels.
- Turn complex technical concepts into engaging stories and visual experiences.
- Support IT leadership communications, technology launches, strategic initiatives, change management, and employee engagement campaigns.
- Create content for SharePoint, Microsoft Teams, intranet sites, town halls, and other digital channels.
- Highlight innovation, success stories, and technology’s business impact.
- Help leaders communicate about technology, innovation, data, AI, architecture, IT strategy, roadmaps, priorities, and cybersecurity initiatives.
- Use AI-powered tools and emerging technologies to create and improve digital content.
- Keep up with developments in communications, digital media, workplace technologies, and AI-enabled tools.
- Develop prototypes, proofs of concept, and new communications that support experimentation and continuous improvement.
- Use Microsoft Word, Adobe Acrobat Pro, PDF forms, document templates, and file and version management to create accurate, user-friendly materials.
- Work with technology leaders, architects, engineers, analysts, and subject matter experts to explain technical concepts and initiatives.
- Coordinate with Marketing, Brand, and Corporate Communications to align technology communications with enterprise standards and organizational priorities.
- Increase engagement with IT communications, digital content, and multimedia experiences.
- Encourage adoption of AI-powered storytelling and content creation methods.
- Improve communications for technology and organizational change initiatives.
- Strengthen collaboration between IT and enterprise communications, marketing, and corporate teams.
Requirements
- Degree or diploma in communications, digital media, graphic design, multimedia, interactive media, marketing, technical communications, or a related field.
- Three to five years of experience creating visual communications, multimedia, information design, digital storytelling, or digital communications solutions.
- Experience creating engaging visual content across multiple channels and formats.
- Proven ability in visual storytelling and digital content creation.
- Strong presentation design, graphic design, and content development skills.
- Experience producing video, motion graphics, animation, or other multimedia assets.
- Knowledge of modern workplace technologies, AI-enabled tools, digital collaboration platforms, and emerging trends in the future of work.
- Strong grasp of IT concepts, services, practices, and trends, with the ability to learn technical domains quickly and explain them clearly to diverse audiences.
- Creativity, curiosity, and strong storytelling ability.
- Ability to simplify complex information and create content that connects with diverse audiences.
- Portfolio showcasing visual storytelling, multimedia production, presentation design, video, animation, or digital content creation.
- Experience in some combination of graphic design and visual communications; Adobe Creative Suite and other digital design platforms; PowerPoint presentation design; Acrobat Pro; motion graphics, video, animation, and multimedia tools; SharePoint, Microsoft 365, Teams, and other digital workplace platforms; content management, web publishing, information architecture, and content organization; UX, accessibility, and inclusive design; change communications, technology adoption, and employee engagement; data visualization, dashboard design, and visual storytelling; AI content tools such as Microsoft Copilot, prompt engineering, and generative AI; storyboarding, script writing, and multimedia storytelling; brand standards and enterprise communications; and digital analytics and content performance measurement.
- Understanding of IT services, technology strategy, digital transformation, AI, cybersecurity, data and analytics, and enterprise technology, with the ability to communicate these topics to technical and non-technical audiences.
- A criminal record check satisfactory to Alberta Blue Cross is required after a conditional offer as a condition of employment.
Benefits
- Healthy work-life balance.
- Opportunities for career growth.
- Innovative, energetic, team-focused work environment.
- Inclusive workplace that welcomes, respects, and values diverse perspectives, backgrounds, and experiences.
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