Crocs, Inc.
Crocs, Inc.
5,001 – 10,000 Employees
Food & BeverageHealthcareHospitality
Crocs, Inc. is an American footwear company known for its lightweight foam clogs and comfort-focused casual shoes. Its product range includes footwear for adults and children, such as sandals, slippers, boots, and customizable styles enhanced with Jibbitz™ charms. The company serves everyday consumers as well as professionals in settings where practical, easy-to-wear footwear is valued, including healthcare and hospitality. Job seekers can explore opportunities with a global footwear brand spanning product design, retail, operations, marketing, technology, and corporate functions.

Store Sales Associate - Putrajaya, Malaysia

Join Crocs as a Store Sales Associate at IOI City Mall in Putrajaya, supporting customer service and retail sales. The role covers point-of-sale operations, merchandising, inventory, promotions, and sales performance.

Description

  • Provide exceptional customer service in line with the C.H.A.R.M. service model
  • Help create a positive team environment by sharing suggestions, ideas, and concerns
  • Support customer assistance, product knowledge, product placement, visual merchandising, and stockroom organization
  • Handle daily retail operations, including POS management, replenishment, pricing, markdowns, loyalty promotion, cleanliness, and store recovery
  • Work with Store Management to improve individual KPIs through sales-focused techniques
  • Follow Asset Protection standards for loss prevention, inventory control, and compliance

Requirements

  • Be at least 18 years old
  • Hold an SPM, O Level, or higher qualification
  • Have 1–2 years of work experience, preferably in retail
  • Speak fluent English; additional language skills are advantageous
  • Be available for rotating shifts, including nights, Saturdays, Sundays, and public holidays
  • Have basic skills in Microsoft Word, Excel, and email
  • Be able to use a retail point-of-sale system
  • Be motivated to succeed in a fast-paced, high-growth retail environment

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