Lyrebird Health
Lyrebird Health
Lyrebird Health is an Australian healthcare technology company developing clinical AI software for general practitioners and specialist practices. Its platform is designed to reduce administrative work across clinical documentation, notes, letters, assessments and treatment plans, while also supporting practice and team management, document sorting, and integrations with other systems. Founded in 2023, Lyrebird Health operates at the intersection of healthcare, artificial intelligence and SaaS, with a focus on integrated tools for Australian primary care and specialist teams.

Staff Site Reliability Engineer - AWS/Terraform - Hybrid Australia

Lead AWS reliability, security, and scalability for Lyrebird Health’s clinical AI platform. Establish observability, incident response, Terraform, and deployment practices across engineering.

Description

  • Own the reliability, security, and scalability of Lyrebird Health’s production platform
  • Manage AWS infrastructure, deployment pipelines, observability, and incident detection and response
  • Define service-level objectives, alerting, and the observability strategy
  • Protect platform availability and latency for clinicians
  • Develop incident detection, response, and post-incident learning practices
  • Advance AWS and Terraform infrastructure for resilience, scale, and disaster recovery
  • Guide CI/CD pipelines and developer tooling to make deployments safer and faster
  • Embed security controls and compliance automation into the platform
  • Improve operational maturity so engineering teams can confidently run their own services
  • Challenge technical decisions where reliability or security is at risk
  • Report to the Engineering Manager, Platform and Security, while partnering with all engineering teams

Requirements

  • Extensive hands-on experience operating production workloads on AWS with Terraform, containers, and CI/CD
  • Strong knowledge of networking, security, and production troubleshooting
  • Demonstrated success designing observability, setting service-level objectives, and leading incident response that improved reliability
  • Ability to write code that automates operational work
  • Experience influencing technical direction across multiple engineering teams without relying on formal authority
  • Nice to have: Experience with ECS/Fargate, PostgreSQL, and distributed or asynchronous workloads
  • Nice to have: Familiarity with TypeScript/Node.js and OpenTelemetry
  • Nice to have: Exposure to healthcare technology or frameworks such as ISO 27001 or Cyber Essentials Plus
  • Nice to have: Experience operating platforms across multiple regions
  • Eligible to work in Australia on an ongoing basis without requiring visa sponsorship now or in the future

Benefits

  • An inclusive, safe, supportive, and thriving workplace culture
  • Applicants from underrepresented backgrounds in technology are encouraged to apply

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