
Remote Non-Voice Customer Support Specialist
Peak SupportProvide remote product support to users, non-users, and advertisers, resolving account and platform issues. This full-time role is based in the Philippines.

InterPayments provides managed surcharging services that help businesses recover eligible credit card fees while maintaining compliance with applicable regulations in the United States and Canada. Its payment solutions support selective, precise surcharging and can integrate with existing payment systems, allowing companies to add these capabilities without replacing their current providers.
The company offers ready-to-use and customized surcharging programs, as well as consulting, auditing, and compliance tools. InterPayments serves businesses across industries, including logistics and other organizations seeking more control over payment processing costs.

Provide remote product support to users, non-users, and advertisers, resolving account and platform issues. This full-time role is based in the Philippines.

Manage product content, advertising, promotions, and inventory across Walmart and Amazon marketplaces. Support LifeMade’s digital shelf execution and eCommerce growth.

Assist University Bank mortgage borrowers with loan questions, payments, and account servicing. Handle inbound and outbound calls and review borrower accounts in Black Knight.

Support Lucis members as they navigate preventive healthcare, resolving inquiries and directing medical questions to the appropriate team. Help strengthen support operations from the company’s Paris hub.

Provide first- and second-line support for Seeders’ international digital marketing platform, supporting colleagues across locations and remotely. Manage workplace technology, networks, and SaaS tools while contributing to cloud and DevOps operations.

Help merchants using Affirm’s pay-over-time platform by troubleshooting technical issues, improving support workflows, and sharing product feedback.

Provide remote support to UnityBPO healthcare clients and patients, helping with portals, scheduling, account access, and non-clinical technology issues.

Support Crown lift truck customers in Fort Wayne by handling parts calls, orders, quotes, and inventory. The role also involves customer service and relationships with factory and external vendors.

Serve as the first point of contact for federal application users, resolving routine support issues and routing complex tickets. Support DMI’s managed IT services operation.

Lead customer support teams for an HR outsourcing company, overseeing Zendesk operations, employee development, service metrics, and productivity goals.