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Gusto
Gusto
1,001 – 5,000 Employees
ConsultingHealthcareInsurance
Gusto is a business software platform that brings payroll, employee benefits, and core human resources operations together in one place. Its tools help small and midsize businesses automate payroll calculations, tax filings, direct deposits, deductions, and compliance workflows while connecting with other business systems. The platform also supports employee benefits, time and attendance, hiring and onboarding, talent management, and performance reviews. Gusto serves companies managing distributed or global teams, with dedicated solutions for accountants and APIs that let developers embed payroll capabilities into their own products.
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Senior Staff Software Engineer, Pricing and Packaging — Gusto (Hybrid)

Lead technical strategy for Gusto’s Commerce Platform, covering pricing, packaging, subscriptions, promotions, and entitlements. Shape systems that support more than 500,000 small businesses.

USUnited StatesCACalifornia
$223,000 – $278,000 / year
HybridFull-timeSeniorEnglish RequiredFull-stack EngineerSoftware Engineer
Distributed SystemsGoJavaPythonRuby

Description

  • Set the technical architecture for Gusto’s Commerce Platform, including catalog, promotions, subscriptions, and entitlements
  • Work with product leaders and engineering partners to establish the roadmap and expand platform adoption
  • Lead complex initiatives from requirements and technical planning through implementation, launch, and continuous improvement
  • Develop engineers through design and code reviews, mentorship, and practical technical guidance
  • Use AI-enabled development tools, automated tests, and data-informed diagnostics to improve delivery speed
  • Strengthen observability, reliability, and performance by managing SLOs, coordinating incident response, and facilitating blameless post-incident reviews
  • Partner with marketing and business stakeholders to enhance self-service management of products, bundles, promotions, and discounts

Requirements

  • At least 10 years of professional software engineering experience
  • Two or more years as a technical lead or staff engineer responsible for setting team direction
  • Advanced proficiency in at least one language, such as Ruby, Java, Python, or Go
  • Extensive experience building and running large-scale backend platforms, preferably involving commerce, billing, subscriptions, pricing, or packaging
  • Strong expertise in distributed systems, API architecture, and service reliability
  • Experience establishing and achieving production SLOs
  • Proven ability to use AI development tools, including GitHub Copilot or Claude Code
  • Track record of leading technical programs across engineering, product, and business teams
  • Strong written and spoken communication skills
  • Bachelor’s degree in computer science, engineering, or a related discipline, or equivalent practical experience

Benefits

  • Competitive base compensation
  • Health insurance coverage
  • 401(k) retirement plan
  • Restricted stock unit equity
  • A secure, dependable, consistent internet connection is required when working from an approved non-office location
  • Hybrid schedule requiring approximately two to three office days weekly for employees based in San Francisco, Denver, or New York City

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