AbbVie is a global pharmaceutical company focused on discovering, developing, and delivering medicines for complex health conditions. Its portfolio spans immunology, oncology, neuroscience, and aesthetics, with operations serving patients in more than 175 countries. The company’s work combines pharmaceutical research, manufacturing, and healthcare expertise, supported by substantial investment in scientific innovation and research and development. AbbVie also highlights diversity, sustainability, and patient support as part of its broader approach to improving health outcomes and community impact.
Senior Site Reliability Engineer, AWS and Kubernetes
Improve the reliability, observability, and incident response of Allergan Aesthetics’ public-facing software on AWS and Kubernetes. Lead SRE practices including service objectives, capacity planning, and production readiness.
United States
Washington$141,500 – $268,500 / year
RemoteFull-timeMiddleSeniorEnglish RequiredDevOps EngineerDescription
- Partner with business stakeholders to resolve critical technical issues for Allergan Aesthetics.
- Improve reliability, availability, and operations for large-scale public-facing software.
- Measure, protect, and continuously improve production reliability.
- Define service level objectives and indicators, and guide decisions using error budgets.
- Set observability strategy across services, covering metrics, logs, traces, and alerts.
- Lead capacity planning, load testing, and resilience testing.
- Run production readiness reviews and strengthen testing and release practices.
- Reduce manual operational work with automation, self-healing systems, and better observability.
- Analyze operating system and application metrics to tune performance and diagnose faults.
- Strengthen platform reliability through Terraform and Kubernetes configuration.
- Develop incident response practices, including severity levels, escalation paths, and postmortems.
- Join on-call rotations and provide hands-on incident support.
- Diagnose infrastructure and application issues and lead blameless root cause analysis.
- Promote reliability, scalability, and security standards across services and the product platform.
- Advise on architecture and surface reliability risks before launch.
- Set reliability standards and monitor service compliance.
- Mentor DevOps and software engineers and provide technical leadership.
- Encourage operational excellence, knowledge sharing, and ongoing learning.
Requirements
- Demonstrated experience managing service level objective and error budget programs, and incidents for large-scale production systems.
- Extensive experience with observability platforms such as Datadog and alert design.
- Working proficiency with Terraform and Kubernetes on AWS.
- Ability to read, review, and contribute to infrastructure code.
- Strong scripting or programming skills, such as Python or Go, for automation and tooling.
- Preferred: Hands-on experience using or building agentic AI tools, such as Claude Code or MCP-based integrations, to automate engineering or operational workflows with appropriate guardrails and human oversight.
Benefits
- Paid vacation, holiday, and sick leave.
- Medical, dental, and vision insurance.
- 401(k) plan.
- Eligibility to participate in long-term incentive programs.
- The role description states 5% travel compensation context.