AbbVie is a global pharmaceutical company focused on discovering, developing, and delivering medicines for complex health conditions. Its portfolio spans immunology, oncology, neuroscience, and aesthetics, with operations serving patients in more than 175 countries. The company’s work combines pharmaceutical research, manufacturing, and healthcare expertise, supported by substantial investment in scientific innovation and research and development. AbbVie also highlights diversity, sustainability, and patient support as part of its broader approach to improving health outcomes and community impact.
Senior Site Reliability Engineer, Allergan Aesthetics
Lead reliability engineering for Allergan Aesthetics, improving cloud services and production systems. Guide observability, incident response, and resilient AWS platforms.
United States
Illinois$141,500 – $268,500 / year
RemoteFull-timeMiddleSeniorEnglish RequiredDevOps EngineerDescription
- Partner with business stakeholders to resolve critical technical challenges for Allergan Aesthetics.
- Improve the reliability, availability, and operational performance of large-scale public-facing software.
- Develop SLO and SLI frameworks and use error budgets to guide decisions.
- Set observability direction across services, covering metrics, logs, traces, and alerting.
- Lead capacity planning, load testing, and resilience and chaos testing.
- Run production readiness reviews and strengthen testing and release practices.
- Reduce operational toil with automation, self-healing systems, and better observability.
- Analyze operating system and application metrics to tune performance and diagnose faults.
- Strengthen platform reliability with Terraform infrastructure as code and Kubernetes configuration.
- Manage and improve incident response, including severity levels, escalation paths, and postmortems.
- Join on-call rotations and provide direct support during incidents.
- Diagnose infrastructure and application issues and lead blameless root cause analysis.
- Promote reliability, scalability, and security standards across services and the product platform.
- Contribute to architecture decisions and evaluate reliability risks before launches.
- Maintain reliability standards and monitor service compliance.
- Mentor senior DevOps and software engineers.
- Encourage operational excellence, knowledge sharing, and continuous learning.
- Provide technical leadership on strategic architecture, systems, and roadmap initiatives.
Requirements
- Demonstrated experience operating SLO and error budget programs and managing incidents for large-scale production systems.
- Extensive experience with observability platforms such as Datadog and designing alerts.
- Working knowledge of Terraform and Kubernetes on AWS.
- Ability to read, review, and contribute to infrastructure code.
- Strong scripting or programming skills, such as Python or Go, for automation and tooling.
- Preferred: Hands-on experience using or building agentic AI tools, such as Claude Code or MCP integrations, to automate engineering or operations workflows with suitable safeguards and human oversight.
Benefits
- Paid vacation, holiday, and sick leave.
- Medical, dental, and vision coverage.
- 401(k) plan.
- Eligible to participate in long-term incentive programs.
- Remote work option.
- Travel up to 5%.