Atos
Atos
Atos provides digital transformation services and technology solutions for organizations across consulting, healthcare, logistics, and other industries. Its work spans cloud and infrastructure, digital business platforms, technology consulting, cybersecurity, user experience, and enterprise digital transformation. The company also supports major international events as an official IT partner, including UEFA and the Olympic Games, while advancing innovation and sustainability across its technology services.

Senior ServiceNow Technical Architect at Atos – Remote in Mexico

Atos is seeking a Senior ServiceNow Technical Architect to shape secure, scalable enterprise platforms remotely from Mexico. The role leads architecture, integrations, governance, solution delivery, and technical collaboration.

Description

  • Own the definition, design, and governance of end-to-end ServiceNow solution architecture
  • Work with customers to clarify business goals and technical needs
  • Build scalable, secure, high-performing platforms that meet enterprise standards
  • Apply application lifecycle, SDLC, and Agile delivery practices
  • Lead customer-facing consulting and technical engagements
  • Direct solution design, development support, testing approaches, proof-of-concept work, and migration planning
  • Architect distributed, on-premises, and cloud services and applications across multiple technologies
  • Guide architectural implementation while managing expectations, risks, governance, and adherence to best practices
  • Work with business stakeholders to resolve complex problems and explain solution options and technical concepts
  • Prepare technical solution plans, estimates, and efficient delivery strategies
  • Coordinate with business and cross-functional teams on governance, compliance, and architectural consistency
  • Assess functional and non-functional requirements and estimate implementation effort
  • Create and maintain reference architectures, domain models, and design patterns
  • Evaluate emerging and disruptive technologies for measurable business value
  • Provide technical direction and mentorship to development and delivery teams
  • Contribute to digital transformation programs, including technology and application rationalization

Requirements

  • Bachelor’s degree in computer science, management information systems, engineering, or a related field
  • At least 8–10 years of IT experience, particularly in application hosting, solution architecture, and design
  • At least five years as a ServiceNow subject matter expert, including platform architecture and solution design
  • Track record of creating effective, innovative responses to complex business problems
  • Strong command of IT service management processes, metrics, and KPIs, including ITIL practices
  • Working knowledge of HTML, CSS, XML, and JavaScript/AJAX
  • Extensive experience designing and supporting third-party ServiceNow integrations through REST, SOAP, SFTP, MID Server, and related technologies
  • Knowledge of LDAP, single sign-on, SSL, and other security and infrastructure technologies
  • Strong communication, collaboration, and stakeholder management capabilities
  • Ability to contribute effectively within cross-functional teams and a high-performance delivery environment
  • Required or preferred certifications include ITIL v2 or v3 Foundations, ServiceNow Certified System Administrator, ServiceNow ITSM, ITOM, Discovery Implementation Specialist, CMDB, ITAM, HAM, and SAM
  • Additional preferred certifications include HRSD, CAD, VR, SO, IRM, GRC, or other relevant ServiceNow credentials

Benefits

  • Join a global organization focused on innovation, digital transformation, and advanced technology
  • Lead enterprise-scale programs and help shape strategic technology decisions
  • Collaborate with highly skilled teams across global locations
  • Work for an organization committed to diversity and inclusion
  • Contribute within a fair working environment
  • Be part of an organization with an ESG focus

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