Roo
Roo
Roo is a veterinary relief platform that helps animal hospitals find coverage and connects veterinarians and veterinary technicians with flexible relief work. Professionals can choose part-time or full-time schedules, while hospitals can manage staffing needs through streamlined scheduling and payroll workflows. Founded in 2019, Roo operates at the intersection of healthcare and veterinary workforce technology and supports a network of animal healthcare professionals.

Senior Product Design Lead at Roo (United States Remote)

Lead Roo’s product design function for a veterinary staffing platform that connects veterinary professionals with animal hospitals. Coach designers while contributing hands-on to product design, design systems, and customer experience.

Description

  • Lead, mentor, and develop Roo’s five-person Product Design team
  • Establish and implement company-wide design competencies and quality standards
  • Conduct development discussions and prepare performance reviews with business-unit leaders
  • Contribute hands-on design across complex challenges, quick wins, exploratory concepts, and team-enabling work
  • Work with leadership to connect design direction to product strategy and company objectives
  • Develop scalable design systems, including components designed for AI agents
  • Guide design practices from discovery and concept development through interaction design, prototyping, and delivery
  • Promote exploration while anchoring decisions in user needs and market context
  • Champion customer experience across every product surface

Requirements

  • At least eight years of experience in product design
  • At least two years of experience managing people
  • Demonstrated ability to develop, coach, and support senior designers
  • A strong portfolio showing excellence in visual design, interaction design, systems thinking, product storytelling, and user-centered execution
  • Experience creating and scaling design systems
  • Fluency with AI in design practice
  • Ability to clarify ambiguous problems and develop compelling product concepts from early ideas
  • Strong cross-functional communication skills, including close collaboration with cross-functional leaders
  • Experience applying a range of user research methods
  • Experience leading design across multiple products or user-facing surfaces
  • Experience with two-sided marketplaces is a strong advantage

Benefits

  • Significant opportunities for accelerated growth and learning
  • Stipends for home-office equipment, continuing education, and monthly wellness
  • Comprehensive health coverage, with the base medical plan fully covered and optional premium plans available
  • 401(k) plan
  • Unlimited paid time off
  • Paid maternity, paternity, and reproductive-care leave
  • Birthday and work-anniversary gifts
  • Potential domestic travel, including regional team-building events

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