Banner Health
Banner Health
Banner Health is a healthcare system providing a broad range of patient services, including emergency and urgent care, imaging, surgery, maternity, hospice, telehealth, and orthopedics and sports medicine. Its care network combines in-person treatment with digital tools designed to help patients manage healthcare more easily and access services across different settings.

Senior IT Business Analyst, Banner Health Remote

Support Banner Health’s Salesforce healthcare platform by translating business needs into requirements, testing plans, training, and scalable digital solutions.

Description

  • Support planning, tactical delivery, and business integration for digital initiatives
  • Define system scope and objectives in line with organizational requirements
  • Set standards for system documentation and quality assurance practices
  • Develop technology solutions through established processes or innovative approaches
  • Prepare project specifications and shape the technical vision
  • Evaluate tradeoffs between usability and system performance
  • Turn customer needs and emerging technologies into actionable business plans
  • Specify and document system changes and business requirements
  • Create end-user training curricula and lead initial and ongoing training rollout
  • Govern and prioritize enhancement requests across electronic channels
  • Investigate, track, and resolve complex project, system, and application issues
  • Use data analysis and evidence-based judgment to guide decisions
  • Manage standards and policies for application and end-user documentation
  • Build integrated test scenarios and comprehensive testing plans
  • Contribute to meetings, presentations, visioning, strategic planning, implementation, and organization-wide support activities
  • Partner with business stakeholders, technology leaders, development teams, and other cross-functional groups

Requirements

  • Bachelor’s degree in a related discipline
  • 2–3 years of information technology experience, particularly user-centered design for mobile or web applications or large, content-rich consumer websites
  • Broad understanding of information technology and healthcare
  • Experience planning and reporting on medium-scale projects
  • Strong communication and presentation abilities for technical and non-technical audiences
  • Ability to communicate and collaborate across facilities and organizational levels
  • Ability to mentor less experienced team members
  • Availability to work variable shifts and hours and carry or respond to a pager when required
  • Residency in Alabama, Alaska, Arkansas, Arizona, California, Colorado, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, West Virginia, or Wyoming

Benefits

  • Health and financial security programs
  • Flexibility to work remotely
  • Daytime schedule from Monday through Friday
  • Access to educational workshops and conferences
  • Opportunities to build professional networks
  • Support for maintaining relevant certifications or licensure when required by business needs