Bounteous is a digital solutions and consulting firm that helps organizations plan and deliver digital transformation initiatives. Through a co-innovation approach, it works with clients in financial services, healthcare, telecommunications, retail, and convenience to improve customer experiences and build data-informed strategies. Its capabilities include artificial intelligence, data analytics, digital commerce, and cloud enablement, supporting organizations as they pursue more effective digital operations, stronger customer relationships, and sustainable growth.
Senior Director of Marketing Technology at Bounteous - Remote, United States
Lead Adobe Experience Platform, customer data platform, and AI solutions at Bounteous. Advise clients and partners while guiding engagements from pre-sales strategy through delivery.
Description
- Act as a platform authority for Adobe Experience Platform Real-Time CDP and related Adobe products
- Keep expertise current across evolving Adobe platforms and AI capabilities
- Develop playbooks and documentation that support scalable solutions
- Create accelerators, features, AI-assisted workflows, and prompt-based tools that increase customer value and pre-sales and delivery efficiency
- Work with platform partners on product roadmaps, feature discovery, development, and integrations
- Advise clients on AI enablement strategies across the Adobe ecosystem
- Drive adoption of Adobe AI capabilities, including assisted segmentation, predictive scoring, generative content workflows, and Brand Intelligence
- Find opportunities for agentic AI patterns, MCP integrations, and orchestrated AI workflows
- Collaborate with client service and business development teams on pitches and follow-on opportunities
- Develop strategy, architecture, and scalable implementations for customer data platforms
- Share subject matter expertise through client presentations
- Lead or support SOW development and commercial framing for AEP/RTCDP and CJA engagements
- Facilitate client workshops, demonstrations, hands-on labs, AI showcases, and proof-of-concept work
- Maintain continuity from solution design through delivery
- Own handoff processes between pre-sales and delivery teams
- Support initial delivery by clarifying requirements, validating architecture, and managing scope
- Provide expertise across CDP, AEM content supply chain, digital marketing, data infrastructure, and applied AI
- Advance and uphold information security practices
- Identify, evaluate, and report information security risks
- Review data storage, processing, and transmission for privacy compliance
- Embed data protection across the full information lifecycle
Requirements
- At least 10 years of experience developing customer data and marketing technology solutions
- At least 3 years of experience with a digital-first global delivery agency or consultancy
- Strong consultative and client-facing capabilities
- Hands-on Adobe Experience Platform RTCDP experience, including schemas, data ingestion, identity resolution, and destination activation
- Familiarity with AEP AI and machine learning capabilities, including Customer AI, Attribution AI, and AEP AI Assistant
- Familiarity with Adobe CX Enterprise and Agent Orchestrator, including Agent Composer, Brand, and Concierge
- Hands-on experience implementing Adobe Tags and AEP Web SDK
- Working knowledge of Adobe Experience Platform products such as RTCDP, CJA, AJO, and Mix Modeler, plus related platforms including Target
- Strong knowledge of customer data platforms and modern data infrastructure such as Snowflake, Amazon Redshift, and Google BigQuery
- Understanding of generative and agentic AI concepts, including prompt engineering, RAG architectures, MCP integrations, and AI orchestration patterns
- Adobe Experience Platform certification in RTCDP or an equivalent credential is strongly preferred
- Ability to work independently, establish direction, and solve problems with limited guidance
- Strong communication skills with leadership, management, and staff
- Exceptional executive presence, presentation, and negotiation abilities
- Excellent written and verbal communication
- Knowledge of developments, trends, and technologies connecting AI with marketing technology
- Degree in Computer Science, Data Science, Analytics, or a related discipline, or equivalent professional experience, is preferred
Benefits
- Eligibility for Bounteous' Business Development Commission plan
- Employment visa sponsorship for eligible candidates
- Equal opportunity employment