University of Arkansas System
University of Arkansas System
The University of Arkansas System is a statewide public university system supporting educational access, research, healthcare, and community service across Arkansas. Established in 1871, it brings together universities, community colleges, and specialized institutions that contribute to the state’s economic, educational, and cultural development. The system’s work spans teaching, discovery, administration, and public engagement, guided in part by its Transformation 2025 strategic plan. Its broad network creates opportunities for people interested in contributing to higher education and the many services its institutions provide.

Senior Clinical Application Analyst Epic Ambulatory Remote

Support and optimize Epic Ambulatory and Healthy Planet/Compass Rose EMR applications for UAMS. Build, test, troubleshoot, and maintain clinical systems while partnering with technical and operational teams.

Description

  • Support IT EMR Services and clinical applications, primarily Epic Ambulatory and Healthy Planet/Compass Rose
  • Configure, build, test, implement, and maintain assigned applications
  • Conduct detailed analysis, troubleshooting, data gathering, and root cause investigations
  • Develop and implement resolutions for system and user issues
  • Review and test product releases, then communicate required operational changes
  • Maintain documentation and comply with system change-control procedures
  • Work with analysts, software vendors, and operations to preserve system integrity and address business needs
  • Research, evaluate, facilitate, and implement business and system workflows that improve processes
  • Recognize best practices and pursue opportunities for standardization
  • Produce activity reports and other required reporting
  • Guide and mentor junior analysts
  • Obtain and maintain applicable professional certifications
  • Provide application support during on-call coverage
  • Support application security and role-based access requirements
  • Lead and contribute to IT projects, implementations, upgrades, testing, and software evaluations
  • Apply project management tools and methods to support project scope, schedules, and objectives

Requirements

  • Master’s degree in clinical, healthcare, business, IT, or a related field plus three years of IT or clinical/operational experience, or an equivalent combination
  • Bachelor’s degree in clinical, healthcare, business, IT, or a related field plus five years of IT or clinical/operational experience, or an equivalent combination
  • Associate degree in clinical, healthcare, business, IT, or a related field plus seven years of IT or clinical/operational experience, or an equivalent combination
  • High school diploma plus nine years of IT or clinical/operational experience, or an equivalent combination, is required
  • Working knowledge of Microsoft Office Suite
  • Epic Ambulatory and Epic Healthy Planet/Compass Rose certification, or certification obtained within 12 months of applying on the date of the final required class
  • Strong written and verbal communication skills
  • Proof of legal authorization to work in the United States on the first day of employment
  • Annual tuberculosis screening and criminal background check
  • Resume required

Benefits

  • Medical, dental, and vision plans are available for qualifying staff and eligible family members
  • Holiday, vacation, and sick leave
  • Undergraduate education discounts for staff and dependents
  • UAMS matching contributions of up to 10%
  • Basic life insurance coverage of up to $50,000
  • Career training and educational opportunities
  • Merchant discounts
  • Concierge prescription delivery on the main campus when using the UAMS pharmacy

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