Writer
Writer
Writer develops generative AI applications for enterprises, combining Palmyra large language models with a Knowledge Graph to help organizations improve data accuracy and streamline workflows. Its platform supports both no-code application building for business teams and API-based development for engineers, enabling companies in sectors such as finance, healthcare, and retail to create tailored AI solutions while meeting demanding security and compliance needs.

Senior AI Transformation Lead at Writer (Hybrid, London)

Lead AI transformation for Fortune 50–100 enterprises adopting Writer’s enterprise AI platform. Guide executive alignment, customer value realization, and measurable ROI across strategic accounts.

Description

  • Own a customer portfolio and lead ROI and value initiatives alongside a customer success manager
  • Partner with Fortune 50–100 organizations on strategic AI transformation
  • Establish transformation vision and JTBD frameworks with executive leadership teams
  • Develop and maintain trusted relationships with C-suite stakeholders
  • Drive value realization and ROI measurement through surveys and stakeholder interviews
  • Present the P&L implications of AI adoption in business reviews
  • Coordinate complex, cross-functional programs involving multiple stakeholders
  • Oversee customer teams, escalations, risk mitigation, and program communications
  • Pursue expansion opportunities with sales through cross-sell and upsell initiatives
  • Scale transformation practices through decks, frameworks, processes, and communications
  • Report to the Director of AI Transformation and Success

Requirements

  • More than 10 years of experience in strategic account management or transformation consulting for Fortune 50–100 companies
  • Demonstrated success building C-suite relationships and delivering large-scale transformations
  • Advanced expertise in change management and strategic thinking
  • Ability to establish vision, create frameworks, and connect capabilities to measurable outcomes and P&L impact
  • Exceptional executive presence and communication abilities
  • Confidence delivering composed presentations to boards
  • Proactive ability to coordinate cross-functional teams and resolve conflicts
  • Curiosity and a strong active-listening approach
  • Substantial experience in management consulting or strategy advisory
  • Alignment with WRITER’s values: Connect, Challenge, and Own
  • Legal authorization to work in the country where the role is based
  • At least 18 years of age

Benefits

  • Generous paid time off plus company holidays
  • Comprehensive medical and dental coverage
  • 16 weeks of paid parental leave for all parents
  • Fertility and family-planning support
  • Early cancer detection testing through Galleri
  • Competitive pension plan with company contributions
  • Wellness allowance for gym, massage or chiropractic care, personal training, and related services
  • Learning and development allowance
  • Company-wide and team off-sites
  • Competitive pay and company stock options

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