AIOPSGROUP Careers
AIOPSGROUP Careers
51 – 200 Employees
ConsultingeCommerceLogistics
AIOPSGROUP Careers is the hiring profile for a digital commerce and technology services provider within valantic. The company helps retailers, fashion brands, and other organizations build and run modern eCommerce operations through consulting, commerce implementation, platform integrations, order management and omnichannel solutions, headless commerce, customer-experience monitoring, observability, and 24/7 support. Its work spans platforms including Salesforce Commerce Cloud, Adobe Commerce, Optimizely, commercetools, and Scayle. AIOPSGROUP also focuses on accessibility-first commerce, supporting clients working toward standards and regulations such as ADA, EAA, and AODA/ACA. Careers here may suit professionals interested in eCommerce consulting, engineering, integrations, platform operations, digital experience, and technology services.

Security Operations Manager — Sofia (Hybrid)

Lead SOC operations, incident response, and enterprise security architecture from valantic’s Sofia digital transformation center. Manage analysts, vulnerability programs, security tooling, and CISO-aligned governance, risk, and compliance initiatives.

Description

  • Direct daily SOC operations and triage high-priority security incidents
  • Create incident-response playbooks and coach Tier 1–3 analysts
  • Manage and expand the security operations team through workforce planning, recruitment, onboarding, objectives, reviews, and development plans
  • Own incident severity and escalation frameworks, serving as incident commander for major events
  • Coordinate response activities across IT, Legal, Communications, and executive stakeholders, including applicable regulatory notification deadlines
  • Establish and report operational KPIs covering detection and response times, coverage, incident patterns, and SLA-based vulnerability remediation
  • Provide regular updates to the CISO and recurring risk summaries for executive leadership and audit stakeholders
  • Architect and implement resilient enterprise security solutions across hybrid and cloud environments using secure-by-design practices
  • Lead strategic security architecture programs
  • Oversee continuous vulnerability scanning, risk ranking, remediation monitoring, and cross-functional patch-management processes
  • Work with the CISO to align technical operations with ISO 27001, NIS2, SOC 2, NIST CSF, audit obligations, and risk registers
  • Manage the technical implementation of security awareness campaigns, phishing simulations, and security enablement initiatives
  • Assess, implement, and continually improve SIEM, EDR/XDR, SOAR, and IAM platforms

Requirements

  • Bring at least seven years of cybersecurity experience, including leadership of SOC or security operations teams and hands-on security architecture work
  • Demonstrated ability to lead security analysts through hiring, shift design, performance management, and professional development
  • Experience owning escalation procedures and directing major-incident response in high-pressure situations
  • Ability to define security metrics for senior management and translate technical exposure into business risk
  • Strong expertise in threat detection, log analytics, incident handling, cloud security architecture across Azure, AWS, or GCP, and vulnerability-scanning platforms
  • Solid command of regulatory and compliance frameworks, with the ability to turn GRC obligations into practical technical controls
  • Excellent stakeholder-management and communication skills for executive risk discussions and technical mentoring
  • CISSP, CISM, CCSP, GCIA, GCIH, or comparable technical certification is preferred

Benefits

  • Competitive remuneration and benefits package
  • Career-development opportunities with exposure to international brands and complex, multi-technology projects
  • A friendly yet ambitious workplace that celebrates shared success
  • Flexible working hours and location

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