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Sedgwick
Sedgwick
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Sedgwick provides technology-enabled risk, benefits, and integrated business solutions for organizations worldwide. Its work includes administering accident, health, disability, unemployment compensation, and liability claims, alongside building consulting, forensic accounting, forensic engineering, property restoration, brand protection, and loss prevention services. Sedgwick supports clients across industries including construction, consulting, healthcare, agriculture, and environmental services, with a stated focus on diversity, equity, inclusion, and environmental, social, and governance practices.
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Remote Auto Claims Representative at Sedgwick

Sedgwick is seeking an auto claims representative to evaluate and process liability and property damage claims remotely in the United States. The role includes settlement negotiation, salvage management, subrogation, and compliance with state claim deadlines.

USUnited StatesALAlabamaCTConnecticutFLFloridaILIllinoisIAIowaKYKentuckyMEMaineMDMarylandMAMassachusettsMIMichiganMOMissouriNHNew HampshireNJNew JerseyNYNew YorkNCNorth CarolinaOHOhioPAPennsylvaniaRIRhode IslandSCSouth CarolinaTNTennesseeTXTexasVAVirginiaWVWest VirginiaWIWisconsin
$50,000 – $55,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredClaims Specialist

Description

  • Evaluate and process auto and general liability property damage claims
  • Review claims, assess damage, issue payments, and maintain accurately documented and policy-coded files
  • Create and manage action plans that support state-required contract deadlines and timely claim resolution
  • Find and pursue subrogation opportunities, including securing and disposing of salvage
  • Explain claim actions and processing updates to insureds, clients, and agents or brokers as appropriate
  • Build and maintain professional relationships with clients
  • Conduct coverage, liability, and damage assessments for assigned claims
  • Contribute to the organization's quality initiatives
  • Travel when required
  • Handle additional duties as assigned

Requirements

  • A bachelor's degree from an accredited college or university is preferred
  • Obtain and maintain any state adjuster licenses required for the role
  • Understand personal and commercial insurance policies and endorsements
  • Evaluate property damage estimates, total-loss assessments, and related costs to negotiate first- and third-party claims effectively
  • Knowledge of total-loss processing, state salvage forms, and title requirements is preferred
  • Demonstrate excellent verbal and written communication, including presentation abilities
  • Be proficient with computers and Microsoft Office applications
  • Apply strong analytical and interpretive judgment
  • Maintain strong organizational skills
  • Demonstrate effective interpersonal skills
  • Work collaboratively in a team environment
  • Meet or exceed service expectations
  • Satisfy the physical, auditory, visual, and mental requirements of the work environment
  • Travel as needed

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan with matching contributions
  • Paid time off
  • Disability coverage
  • Life insurance
  • Employee assistance program
  • Flexible spending account or health savings account
  • Additional voluntary benefits
  • Reasonable accommodations where applicable and appropriate

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