Remote Admin and Accounts Coordinator
Hunt St
Work remotely from the Philippines supporting an Australian industrial services business with invoicing, receivables, HR administration, and records.
Open
Credence is a national-security technology and services company supporting U.S. defense, intelligence, and foreign assistance missions. Its teams combine human expertise with production-scale AI agents to deliver solutions across artificial intelligence, data, cloud, enterprise modernization, and cybersecurity. Working in high-assurance environments up to IL-6, Credence manages large-scale agent deployments and transactions while using government contract vehicles to modernize mission-critical systems and improve operational outcomes. Its work spans defense, consulting, and healthcare, making the company relevant to professionals interested in mission-focused technology and government services.
Refugee Programs Case Files Analyst - Washington, DC Hybrid
Reviews sensitive refugee program case files, supporting records, and information requests. Helps Credence deliver humanitarian, legal, and federal program operations.
Description
- Evaluate case files and related documentation for accuracy, completeness, and consistency.
- Process and respond to records and information requests under established procedures.
- Organize, review, and maintain case records and supporting materials.
- Assess requests to locate relevant records and case documentation.
- Work with stakeholders to gather, review, and compile required information.
- Draft case summaries, reports, correspondence, and request-related documentation.
- Apply qualitative and quantitative analysis to case data and program records.
- Assist with records management, litigation support, and document production.
- Conduct quality checks of documentation for accuracy, consistency, and completeness.
- Keep tracking systems and activity reports current and accurate.
- Protect confidential and sensitive information in line with applicable policies.
- Partner with internal and external stakeholders to resolve case file and records activities promptly.
Requirements
- Bachelor’s degree in criminal justice, legal studies, public administration, public policy, information management, records management, social work, business administration, or a related discipline.
- At least two years of relevant professional experience in records management, document review, case management, compliance, legal support, information requests, or a comparable function.
- Demonstrated experience reviewing, analyzing, and managing case files, records, and supporting documentation.
- Experience handling document, records, or information requests.
- Experience working with stakeholders to collect, review, organize, and maintain records.
- Capacity to evaluate complex information and determine which records and documentation are relevant.
- Strong analytical, critical-thinking, and problem-solving abilities.
- Highly organized, detail-oriented, and accurate in managing documentation.
- Excellent written, verbal, and interpersonal communication skills.
- Experience producing reports, summaries, correspondence, and other documentation.
- Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Sound judgment when handling sensitive and confidential information.
- Ability to work independently while contributing effectively within a collaborative team.
Benefits
- Medical, dental, and vision coverage
- Retirement savings options, including 401(k) and IRA plans
- Basic, voluntary, and accidental death and dismemberment life insurance
- Paid vacation, sick leave, and public holidays
- Maternity and paternity leave
- Short- and long-term disability coverage
- Training and professional development opportunities
- Wellness resources
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