Hiscox is a specialist insurance company serving both businesses and individuals with coverage designed for complex and distinctive risks. Its offerings span reinsurance, art and private client insurance, specialty and property cover, and direct products for personal, household, commercial, travel, and event needs. With roots dating back to 1901, Hiscox combines insurance expertise with a focus on responsive customer service across its international operations.
MI Analyst (Power BI) – Hiscox, York Hybrid
Hiscox is seeking an MI Analyst to strengthen Power BI dashboards, claims reporting, data quality, and performance analysis across its UK insurance operations. The role provides actionable insights to support Claims Operations and improve reporting processes.
Description
- Maintain Claims MI, Power BI dashboards, scorecards, and performance reports
- Deliver scheduled and ad hoc management information for operational and business needs
- Analyse performance trends, emerging issues, risks, and opportunities in depth
- Create and improve Power BI reports and dashboards
- Extract, transform, and analyse data from multiple sources
- Investigate reporting problems, data discrepancies, and data quality issues
- Perform validation and reconciliation checks
- Contribute to root cause analysis by identifying patterns, relationships, and performance drivers
- Communicate analytical findings effectively to technical and non-technical audiences
- Keep reporting documentation, calculations, definitions, and data quality controls up to date
- Find opportunities to automate manual reporting and streamline MI processes
- Help develop reports, measures, and analytical solutions with direction from the Data and Insights Lead
- Develop expertise in Claims operations, data structures, performance measures, and reporting requirements
Requirements
- At least two years of experience in MI, data, reporting, business intelligence, or an analytical role would be beneficial
- Strong Power BI capability, including dashboard and report development, maintenance, and enhancement
- Experience combining data from multiple sources to deliver accurate reports and useful analysis
- Strong data analysis and interpretation skills, including identifying trends, anomalies, and performance drivers
- Good knowledge of data quality, validation, and reconciliation practices
- SQL experience for querying and extracting data would be advantageous
- Experience with Databricks or another cloud data platform would be advantageous
- Experience in insurance, especially Claims or an operational setting, would be beneficial
- Understanding of KPI frameworks, operational performance measures, or customer outcome measures would be advantageous
- Strong analytical thinking and problem-solving ability
- Exceptional attention to detail and commitment to accurate, high-quality reporting and analysis
- Ability to prioritise work, manage competing requests, and meet agreed deadlines
- Clear written and spoken communication skills
- Ability to explain analytical conclusions to both technical and non-technical audiences
- Proactive mindset with a focus on continuous improvement
- Ability to work effectively both independently and collaboratively
- Enthusiasm for learning new reporting tools, data platforms, and analytical methods
Benefits
- Bonus
- Contributory pension
- 25 days of annual leave plus 2 Hiscox days
- Four-week paid sabbatical after every five years of service
- Private medical cover for the whole family
- Hybrid working
- Flexible work-life balance
- Inclusive culture