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SoHo Dragon is a technology consulting firm that helps organizations implement, manage, and modernize Microsoft-based systems and cloud environments. Its work spans SharePoint migrations, Dynamics 365 applications, Azure solutions, cybersecurity assessments, and AI-enabled process improvement. Through advisory services, managed support, and IT infrastructure expertise, the company helps clients strengthen governance and compliance while improving the performance of their digital operations.
Junior DevOps Engineer – Santiago Hybrid
Support CI/CD automation, infrastructure, and environment operations for the MX platform in a hybrid Santiago role. Help deliver reliable SaaS, cloud, and on-premises services across development, testing, and production.
Description
- Build and maintain CI/CD pipelines covering integration, testing, and deployment
- Monitor pipeline reliability, performance, and operational stability
- Automate build, packaging, and deployment workflows
- Apply Git branching, tagging, and artifact-management practices
- Support releases with validation, smoke tests, and rollback procedures
- Develop and manage version-controlled FreeMarker templates in Git
- Automate environment provisioning, configuration, upgrades, and retirement
- Create reusable automation components and replace manual work with scripting
- Deploy and administer MX environments across development, testing, and production
- Standardize environments to improve reproducibility and compliance
- Support SaaS and hybrid configurations spanning multiple clients and environments
- Implement and operate monitoring, logging, and alerting solutions
- Maintain end-to-end observability across platforms and delivery pipelines
- Investigate incidents, identify root causes, and improve reliability, SLAs, and operational KPIs
- Handle data provisioning, masking, sampling, reduction, migration, sanitization, and reconciliation
- Provide technical escalation support for platform and environment incidents
- Diagnose infrastructure, pipeline, and environment problems
- Coordinate issue resolution with support and product teams and document outcomes
- Partner with development, QA, product, and client teams to facilitate delivery
- Advance automation-first DevOps, continuous delivery, and shift-left testing practices
- Improve internal tools, documentation, standards, knowledge sharing, and onboarding
Requirements
- Bachelor’s degree in a related discipline
- 1–2 years of experience with DevOps and CI/CD
- Experience building and operating CI/CD pipelines in complex environments
- Advanced proficiency with Git
- Proficiency with FreeMarker template language
- Scripting experience in Shell, Python, and Groovy
- Experience administering Linux or Unix systems
- AWS experience preferred
- Knowledge of Azure or Google Cloud Platform is advantageous
- Experience with relational databases such as Oracle or PostgreSQL
- Familiarity with monitoring and observability tooling
- Exposure to SaaS or distributed architectures
- Strong analytical and troubleshooting abilities
- Capacity to work effectively under pressure in production environments
- Clear communication with technical and non-technical stakeholders
- Collaborative, team-focused approach
- Proactive attitude toward continuous improvement
- Production or client-facing experience preferred
Benefits
- Renewable one-year contract
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