IICRC is a nonprofit organization serving the inspection, cleaning, and restoration industries through education, certification, and professional standards. Its work includes accrediting courses and schools, certifying technicians and firms, publishing technical standards and field guides, and providing training, resources, events, and a resource center that support professional development and industry compliance. Teams working at IICRC contribute to programs that help establish and maintain recognized practices across these specialized fields.
Fire Loss Sales Consultant at IICRC - Hybrid United States
Guide customers through fire restoration and insurance decisions while converting qualified leads into restoration projects. Build referral partnerships and coordinate authorized work with operations teams.
Description
- Respond quickly to qualified fire-loss leads provided through AdvantaClean’s lead service without monitoring radio traffic
- Support property owners with empathy, understand their needs, and explain restoration and insurance procedures
- Earn customer trust, address questions and objections, and seek the opportunity to provide service
- Obtain work authorizations and ensure an efficient transition to the operations team
- Maintain regular follow-up, record activities accurately, and achieve signed-project and revenue targets
- Develop referral networks with first responders, insurance professionals, and property managers
- Educate customers, respond with urgency, maintain thorough records, follow through reliably, and collaborate effectively
Requirements
- Demonstrated success in outside, in-home, consultative, or relationship-focused sales
- Ability to build rapport quickly and confidently request the business without using aggressive tactics
- Strong judgment, emotional intelligence, persistence, follow-up discipline, and closing ability
- Willingness to respond occasionally outside standard business hours, including nights and weekends
- Valid driver’s license with an acceptable driving record
- Background in restoration, roofing, construction, insurance, or emergency services is beneficial
- Former firefighters, EMS professionals, and other first responders with strong sales or relationship-building skills are encouraged to apply
Benefits
- Commission opportunity
- Paid time off
- 401(k) plan with a 3% company match
- Company vehicle
- Flexible work-from-home options
- Flexible scheduling
- Collaborative team culture
- Competitive compensation