Neon is a Brazilian fintech that develops mobile-first financial services for individuals, independent professionals, and businesses. Its platform brings together digital accounts, no-annual-fee credit cards, CDB investments, personal loans, virtual cards, cashback, and Pix transfers, along with solutions designed for MEIs. As an authorized payment institution regulated by Brazil’s Central Bank, Neon combines everyday money management with technology-led financial products and supports its growing team through careers in digital finance and product development.
Expert Business Analyst, Consumer AI - Remote Brazil
Lead analytics, experimentation, and AI strategy for Neon’s financial products. This fully remote role is open across Brazil, with quarterly meetings in São Paulo.
Description
- Act as the primary analytics authority for the Consumer & AI vertical
- Link artificial intelligence developments to products across Neon, including the Home app and experimentation platforms
- Analyze Home app customer behavior and inform component prioritization using lifetime value
- Monitor cross-functional institutional metrics, including WTU and NPS
- Build, improve, and champion the A/B testing framework
- Establish methods for measuring the impact of product and AI initiatives
- Help technical teams monitor platform and design system metrics through performance dashboards
- Extract, clean, and model large, complex datasets with SQL
- Apply statistical rigor to sample size, significance, and margin-of-error calculations
- Create, validate, and present complex financial feasibility analyses to leadership
- Relate product and AI initiatives to LTV, CAC, margin, and churn
- Perform deep-dive analyses and govern executive committee performance dashboards
- Turn complex data and metrics into actionable strategic narratives
- Create automation for recurring data collection and processing
- Coach and develop a junior analyst through influence-based leadership without direct management
Requirements
- Bring more than seven years of experience in business analysis, analytics, or strategic planning within technology or digital product settings
- Demonstrate advanced ability to extract, manipulate, and model complex data from raw sources
- Use AI tools and concepts in practice to improve analytics workflows
- Design, run, and statistically evaluate A/B tests and other experimentation methods
- Understand P&L, LTV, CAC, churn, and product measures such as WTU and NPS in depth
- Structure complex situations, set priorities, and turn analysis into strategic presentations for C-suite and senior leaders
- Work autonomously and proactively across multidisciplinary teams while aligning stakeholders and mentoring junior analysts
- Use Python or R for predictive modeling and advanced statistical analysis
- Understand P&L and the main drivers of financial performance, connecting product metrics with business sustainability
- Bring financial services experience; fintech, banking, or strategic consulting experience is advantageous
Benefits
- Fully remote work with team gatherings in São Paulo every three months
- Credit toward a home office equipment kit
- Access to a coworking-space partnership
- iFood Benefits card covering meal, food, and mobility allowances
- Gympass membership with access to gyms and online classes
- Daycare or nanny allowance
- Extended parental leave
- Medical and dental insurance
- Open English packages with exclusive classes and discounts for employees and dependents
- Discounts on MBA and specialization programs at USP ESALQ