Personify Health develops personalized healthcare solutions that help people and organizations navigate wellbeing, care, and health benefits more effectively. Its platform brings together wellbeing navigation, care management, and health plan administration for employers, health systems, health plans, and brokers. The company focuses on making healthcare easier to engage with while helping organizations manage and improve their investment in employee health.
Data Analyst, Data Operations – Arizona Remote
Support Personify Health’s healthcare data operations by analyzing claims, eligibility records, and EDI files. Investigate data pipeline and SFTP issues while coordinating testing, implementations, and technical resolutions.
Description
- Understand workflows across operational teams and how they support data operations
- Provide regular updates on task progress to end users, the Team Lead, and DataOps Manager
- Review insurance claims, import and export files, and eligibility mappings to resolve operational questions
- Investigate technical problems caused by incorrect enrollments or enrollment changes in EDI files
- Work with engineering partners to address EDI-related issues
- Coordinate EDI testing, implementations, and system upgrades
- Investigate operational error messages and communicate findings
- Resolve and report file transfer problems, including SFTP connection failures
- Validate reports and data files against documented business requirements to assess quality and uncover gaps
- Complete additional responsibilities assigned by the Team Lead or DataOps Manager
Requirements
- At least four years of experience in systems analysis, data analysis, or process improvement
- At least two years of experience in healthcare
- An associate or bachelor’s degree is preferred but not required
- Healthcare or third-party administrator industry knowledge is preferred
- Excellent critical-thinking ability
- Strong analytical and problem-solving capabilities
- Intermediate to advanced proficiency with Microsoft Office, including Excel, Outlook, and Word
- Familiarity with flat-file formats such as CSV and pipe-delimited data
- Experience with data analysis tools including Excel, SQL, Tableau, Power BI, or comparable software
- A demonstrated ability to analyze data, assess requirements, and deliver insights and solutions for business decisions
- Ability to collaborate, lead discussions, and negotiate requirements across multiple teams
- Knowledge of ANSI 5010 transactions, including 837, 835, 834, and 270/271
- Ability to remain stationary for 50% of the workday
- Ability to occasionally move within the office to access equipment, filing cabinets, and meeting areas
- Ability to operate a computer and other office productivity equipment continuously
- Ability to frequently position yourself to maintain files in filing cabinets
- Ability to frequently move boxes or equipment weighing up to 25 pounds
- Ability to communicate information and ideas clearly while exchanging accurate information
- Ability to observe details at close range
Benefits
- Competitive base salary and benefits beginning on the first day
- Medical and dental coverage through Personify Health’s healthcare solutions
- Unlimited paid time off
- Mental health support
- Retirement planning resources
- Financial protection programs
- Professional development, career progression, and learning budgets
- Mission-focused culture that values diverse perspectives and impact on people’s health
- Wellness programs
- Additional employee perks