Eli Lilly and Company
Eli Lilly and Company
Eli Lilly and Company is a multinational pharmaceutical and healthcare company focused on discovering, developing, manufacturing, and commercializing prescription medicines. Its work spans therapeutic areas including diabetes, oncology, immunology, neuroscience, and pain, combining research and development with clinical trials, regulatory processes, biologic and small-molecule drug production, and global distribution.

Content Operations Associate - United States Remote

Content Operations Associate supporting regulated pharmaceutical content workflows at Lilly. Coordinates brand project timelines, capacity planning, compliance, and cross-functional delivery.

Description

  • Collaborate with brands and internal and external partners to execute brand content strategy across the content supply chain
  • Manage a portfolio of assigned brand projects
  • Create, monitor, and maintain timelines for brand content, projects, and backlog
  • Deliver projects on schedule and in line with marketing needs and objectives
  • Use operational systems to improve throughput, velocity, rework, deviations, team capacity, and resource planning
  • Monitor timelines and capacity limitations
  • Maintain accurate measurement, forecasting, data, and progress reporting across content supply chain systems
  • Validate work across content supply chain systems and handoff points
  • Resolve issues proactively before they affect the business
  • Train and develop cross-functional partners on content supply chain systems, workflows, tasks, and outcomes
  • Support deviation management by logging deviations in the quality management system and contributing to investigations and prevention
  • Work with cross-functional peers to evaluate resource capacity and resolve constraints
  • Build working relationships with agencies, vendors, and internal capabilities
  • Report to the Senior Director, Content Operations
  • Travel up to 10%

Requirements

  • Bachelor's degree
  • At least 2 years of project experience supporting a regulated industry such as pharmaceuticals
  • At least 2 years of experience using capacity and project management systems such as Wrike, Workfront, or Jira
  • Authorization to work full-time in the United States; Lilly does not provide work authorization or visa sponsorship
  • Knowledge of Lilly compliance standards and quality requirements, including CIQ, MLRO processes, AI technologies, content standards, and FDA requirements
  • Strong technical knowledge of content supply chain tools, tasks, workflows, and interdependencies
  • Strong knowledge of project management systems, data, interdependencies, and workflows
  • Preferred qualifications include project management certification, product launch experience, marketing operations experience, promotional approval systems experience, and familiarity with Workfront, Wrike, Scope Deliver, Jira, Workamajig, Asana, or Trello

Benefits

  • Company bonus based partly on company and individual performance
  • Company-sponsored 401(k) plan
  • Pension
  • Vacation benefits
  • Medical, dental, vision, and prescription drug benefits
  • Healthcare and dependent care flexible spending accounts
  • Life insurance and death benefits
  • Time off and leave of absence benefits
  • Employee assistance program
  • Fitness benefits
  • Employee clubs and activities

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