Lead Cloud Technical Architect, Windchill
PTC
Lead PTC’s EMEA team of Windchill PLM technical architects and guide customers on cloud architecture. Improve service reliability, technical standards, and operations across enterprise environments.
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Kaltura develops a video cloud platform for organizations that use video to communicate, teach, connect with audiences, and deliver digital experiences. Its Video Experience Cloud brings together tools for managing, publishing, streaming, and conferencing content, supporting use cases such as virtual events, internal communications, education, and entertainment. For job seekers, Kaltura offers the opportunity to work on products that shape how organizations create, distribute, and engage with video across channels.
Billing and Collections Specialist – Tel Aviv, Israel (Hybrid)
Kaltura is seeking a billing and collections specialist to manage invoicing, payment follow-up, reconciliations, and account resolution. The role partners with Sales, Customer Success, Revenue Operations, and Accounting teams.
Description
- Validate customer agreements and order forms for accurate booking, billing configuration, and invoice creation.
- Prepare and distribute customer invoices while keeping billing records current across company systems.
- Oversee collection efforts for open and overdue accounts through outreach, follow-up, and payment monitoring.
- Resolve billing, payment, and account discrepancies in collaboration with customers and internal partners.
- Handle billing adjustments, credit memos, cancellations, and vendor and customer account documentation.
- Assist with month-end close, reporting, reconciliations, and recurring billing and revenue operations activities.
- Collaborate with customers and teams across Sales, Customer Success, Revenue Operations, and Accounting.
Requirements
- At least five years of practical experience in billing, accounts receivable, or collections.
- Thorough knowledge of customer invoicing, payment follow-up, account reconciliation, and dispute resolution.
- Required experience with Salesforce.
- Experience using financial platforms such as NetSuite or Sage Intacct is an advantage.
- Strong Excel, analytical, organizational, and problem-solving abilities, combined with close attention to detail.
- Clear written and verbal communication skills, with the ability to work independently and contribute effectively across teams.
- Previous experience in a SaaS or technology business.
- Experience with customer invoicing portals and high-volume accounts is desirable.
- A bachelor’s degree in economics, business, finance, accounting, or a related discipline is desirable.
Benefits
- Hybrid role with a flexible working environment.
- Extended private health insurance, including mental health coverage.
- Programs supporting personal and professional growth.
- Occasional company-wide long weekends.
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