Senture, LLC provides multichannel contact center and business process outsourcing services for public- and private-sector organizations. Its work spans customer support and technical assistance, combining operational expertise with strategic insights to help clients improve customer interactions and service performance. Founded in 2003, the company has more than two decades of experience and a workforce of over 4,000 employees.

Customer Support

Enterprise

Senture, LLC

Remote customer service role assisting federal employees with insurance benefits and enrollment questions. Responsibilities include call handling, database updates, follow-up, and outbound surveys for TP Gov Services.

Federal Employee Insurance Customer Service Agent

Provide remote bilingual Spanish customer support for federal employee insurance benefits and enrollment inquiries. Manage calls, database records, verification, follow-up, and outbound surveys.

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Federal Employee Insurance Customer Service Agent

Bilingual Spanish Customer Service Associate (Remote)