
Service Desk Analyst
Methodist Le Bonheur HealthcareDeliver first-level IT support at Methodist Le Bonheur Healthcare by resolving service requests, routing calls, and maintaining help desk records and documentation.


Deliver first-level IT support at Methodist Le Bonheur Healthcare by resolving service requests, routing calls, and maintaining help desk records and documentation.

Administer fiduciary and agency accounts for Key Private Bank clients, supporting settlements, interpreting trust documents, and managing fiduciary risk. Build relationships with beneficiaries and other service providers while helping ensure compliant account administration.

Lead BSA/AML monitoring and investigations at Arundel Bank, including suspicious activity and currency transaction reporting. Support regulatory compliance, risk assessments, and sanctions reviews in a hybrid Maryland role.

Improve defense engine cost data, reporting, and forecasts at Rolls-Royce. Support global programs, supply chain, and finance teams with product cost decisions.

Support ENFRA’s Energy-as-a-Service projects by optimizing HVAC controls, programming building automation systems, and verifying energy savings. Contribute to commissioning at complex healthcare and higher education facilities.

Review Geisinger Health Plan claims, coding, and reimbursement, and recommend potential recoveries. Validate high-dollar claim payments against healthcare regulations and plan contracts.