Customer Support Supervisor
InfoJobs
Lead customer support teams for an HR outsourcing company, overseeing Zendesk operations, employee development, service metrics, and productivity goals.
खोलें
CompQsoft is a digital platform and IT services company with more than 25 years of experience serving commercial businesses, startups, and federal agencies, including the Department of Defense. Its work spans cloud services, data and AI, application modernization, automation, software engineering, cybersecurity, unified communications, and network management. CompQsoft helps organizations apply these technologies to modernize systems, manage infrastructure, and support their operations across sectors including consulting, healthcare, and logistics.
Senior Power Platform Architect, Copilot Studio
Design enterprise solutions and Copilot Studio agents across Microsoft Power Platform. Define architectures for Dataverse, integrations, security, governance, deployment, and responsible AI.
विवरण
- Create solution architecture and technical design documents
- Design agents, knowledge strategies, tools, and orchestration patterns
- Specify Dataverse data models and integration requirements
- Set security, governance, and responsible AI controls
- Plan environments and deployment pipelines
- Build evaluation datasets, test plans, acceptance criteria, and validation results
- Develop monitoring dashboards, operating procedures, and usage estimates
- Prepare deployment plans, support guides, and knowledge-transfer materials
आवश्यकताएँ
- Bring 8–12 years of experience in enterprise application development, technical consulting, or solution architecture
- Have at least five years of hands-on experience delivering Microsoft Power Platform solutions, including architecture or technical leadership
- Demonstrate experience designing and delivering Copilot Studio agents connected to enterprise knowledge and business systems
- Bring strong expertise in Power Apps, Power Automate, Microsoft Dataverse, and Power Platform architecture
- Have experience with conversational design, generative AI grounding, agent tools and actions, and human approval workflows
- Understand Microsoft Entra ID, role-based access, data policies, and enterprise security requirements
- Have experience architecting REST API integrations, custom connectors, and Azure extensions
- Know application lifecycle management, source control, deployment pipelines, and environment management
- Be able to assess performance, platform limits, licensing, capacity, and usage considerations
- Have led technical workshops, architecture reviews, and client-facing delivery
- Bring strong analytical, communication, documentation, and problem-solving skills
- Hold a bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience
संबंधित नौकरियाँ
Bilingual Customer Service Representative (Remote, Canada)
Medavie
कनाडा$40,254 – $45,285 / वर्ष
रिमोटपूर्णकालिकजूनियरमध्य स्तरडिग्री आवश्यक नहींआवश्यक भाषा: अंग्रेज़ीआवश्यक भाषा: फ़्रेंचग्राहक सहायताSupport Canadian health insurance providers and members through a federal contact center, resolving inquiries remotely in English and French.
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Remote Customer Service Operator – Commercial Call Center
Carrefour MarketplaceProvide remote customer support for Carrefour Marketplace in Brazil, handling requests and promoting financial products by phone. The role combines service and sales, with performance targets.
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Merchant Support Specialist – German
American Express
Retain high-value Austrian-market merchants by resolving KYC documentation gaps and supporting accounts through phone and email. Help protect merchant revenue while maintaining compliance.
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Customer Success Manager, Clinical Research Sites
Verily
संयुक्त राज्य$90,000 – $1,36,000 / वर्ष
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधकManage customer relationships, product adoption, retention, and renewals for Verily’s clinical trial management platform. Support healthcare and clinical research customers remotely across the United States.
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Japanese-Speaking Customer Support Officer
RMG Recruitment Agency
जापान$2,000 – $2,500 / महीना
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीआवश्यक भाषा: जापानीग्राहक सहायताAssist clients with account, platform, and complaint enquiries for an international FX and CFD broker. The role is remote from Japan and involves email, phone, and CRM support.
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Director of Customer Success, Healthcare SaaS
Vatica Healthसंयुक्त राज्य$1,95,000 – $2,17,000 / वर्ष
रिमोटपूर्णकालिकलीडआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधकLead strategic account success, retention, and growth for Vatica Health and Cozeva. Connect risk adjustment and quality solutions to enterprise healthcare priorities and measurable outcomes.
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Customer Success Representative – CargoSprint Platform
CargoSprint
Support CargoSprint’s digital cargo platform and VIP customers by resolving production issues and coordinating with engineering teams. Use customer insights and performance data to improve cargo systems, service processes, and client relationships.
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IT Support Specialist
SEB
Deliver first-line IT support to SEB employees in 20 countries as part of the Digital Workplace team in Vilnius.
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Reinforcement Learning Engineer, Autonomous Driving
42dot
Develop and optimize reinforcement learning policies for 42dot’s autonomous-driving models. Build self-play simulations, scenario rollouts, and safety evaluations to improve driving performance.
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